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National Account Manager

3 months ago

Phoenix, United States BakeMark Full time

BakeMark has immediate job openings for National Account Manager.

With over 200 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 33 branches conveniently-located across the U.S. and Canada.


At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:

  • Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options)
  • 401K (generous retirement benefits)
  • Competitive Wages (lucrative commission opportunities)


SUMMARY:

Ideal candidate should reside on the West Coast near a major metropolitan airport. Preferred candidate should ideally be fluent in English and Spanish.


WHAT YOU WILL DO:

Responsible for the sale of company products and services to assigned and target customers to achieve sales and profit goals. The representative will utilize the approaches, strategies and tactics prescribed by the Company. The employee will be a sustaining resource to the customers' business by effective communication of BakeMark bakery solutions total product and service offerings. Perpetuates the growth of BakeMark brands by maintaining a positive business relationship with all stakeholders. Treats all customers (both internal and external) with respect, courtesy, and kindness.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for attaining or exceeding the annual sales budget for the assigned customers and for prospecting of new customers.
  • Utilizes the Strategy, Objective, Action steps & Responsibilities (S.O.A.R.) process to focus on objectives and communicate to appropriate parties. This includes appropriate research on the customer and aligning their needs with the company’s competencies.
  • Communicates weekly to the distribution center Sales Manager, General Manager and VP National Accounts, their results on the identified account priorities and actions needed to be successful.
  • Presents products to the customer using a professional, business plan approach. This includes written proposals, product specifications and product demonstrations. It may also include pro-formas, plan-o-grams, product life cycle graphs, marketing plans and vendor support plans, etc.
  • Maintains and quotes prices to customers. Maintains a pricing and margin structure that is consistent with Company guidelines and achieves or exceeds company goals.
  • Responsible for inventory forecasts, sales administration of new items, resolving customer supply emergencies and everyday needs.
  • Facilitates orders via PS or EDI. Manages order-processing issues such as designated order cut-off times, shipping addresses, delivery minimums, etc.
  • Facilitates collection of customer payments. Communicates and updates all customers on compliance of credit terms.
  • Utilizes company data and field data to prepare period end reports that include sales trend, variance to prior and budget, S.O.A.R. activity, margin, A/R, competitive activity, and a narrative on business drivers.
  • Follows up on ALL customer requests and questions to ensure appropriate response is made and customer is satisfied. Utilize proper internal and external communication to address business issues.
  • Travels as required by the needs of the customer, within company and budget guidelines.
  • Coordinates all activities required with travel (samples, Technical Service, etc) to minimize costs.
  • Travel by car or airplane may be necessary up to 75% of the time
  • Continually develops knowledge of and representation of the Company's products, services, and policies, including company sponsored training as assigned.
  • Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
  • Other duties as assigned to reach Company goals.


QUALIFICATIONS:

  • Bakery and or Supermarket experience


EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s degree and at least seven years of related industry experience or combination of education and experience.
  • Prior baking industry experience preferred.


COMPUTER SKILLS:

  • Strong proficiency in email, internet, MS Power BI / Office Suite is required
  • Strong Excel Skills: including advanced working knowledge of pivot tables, vlookup, sumifs, index/match, and data tables.


CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must have, and maintain, a valid driver's license. Must maintain current auto insurance.