Broadcast Support Specialist

1 month ago


New York, United States Russell Tobin & Associates Full time



What are we looking for in our Broadcast Support Specialist?

The Information Technology team at Russell Tobin & Associates is supporting a top organization that has an opening for a Broadcast Support Specialist

Location: New York, NY
Schedule: Monday – Friday, 3 pm - 11 pm EST 
Pay Rate Range: $40 - $50/hour W2, based on experience
Duration: 6+ months contract

As a member of the Media Engineering Operations NY Support Team, you will be part of a
team responsible for providing world class 24/7 remote support, resolving, and dispatching
every technology issue that comes your way.


These requests can come in via tickets, email, chat, phone calls, and automated alerts.

This position will involve a multitude of operational tasks such as supporting cloud applications,
remote troubleshooting, password resets, access requests, provisioning/de-provisioning
accounts, dispatching vendors, along with training in applications and security practices, and
documentation.

Daily duties can consist of prioritizing, resolving, escalating, and scheduling all incoming internal technology support requests. You will partner with cross functional technology and operational teams to ensure requests are being routed and resolved with great customer satisfaction.

The Support specialist must also set expectations with the ticket requester and ensure all ticket information is logged correctly.

Responsibilities and Duties of the Role:

Pickup/respond to tickets in team incident queue in a timely and proactive manner.

Escalate with engineering, infrastructure, and key leadership teams when experiencing highly visible incidents.

Acknowledging active infrastructure alerts within the environment and quickly determining severity/resolution.

Perform regular sustainment work that could involve coordination work to secure maintenance windows with stakeholders/technical teams. 


Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

#CB
#LI-VK1

Rate/Salary:  $40 - $50/hour W2, based on experience



  • New York, United States Russell Tobin & Associates Full time

    What are we looking for in our Broadcast Support Specialist? The Information Technology team at Russell Tobin & Associates is supporting a top organization that has an opening for a Broadcast Support SpecialistLocation: New York, NYSchedule: Monday – Friday, 3 pm - 11 pm EST Pay Rate Range: $40 - $50/hour W2, based on...


  • New York, United States Russell Tobin Full time

    Job DescriptionJob DescriptionThe Information Technology team at Russell Tobin & Associates is supporting a top organization that has an opening for a Broadcast Support SpecialistLocation: New York, NYSchedule: Monday – Friday, 3 pm - 11 pm EST Pay Rate Range: $40 - $50/hour W2, based on experienceDuration: 6+ months contractAs a member of the Media...

  • IT Broadcast Engineer

    3 months ago


    New Bloomfield, United States Sinclair Broadcast Group Full time

    Job Description KRCG Jefferson City, Missouri is seeking a Broadcast/IT Engineer. This position involves maintaining broadcast equipment, computers and servers related to television transmission and video automation systems, as well as business-side workstations. The candidate will be directly responsible for hands-on support of modern broadcast and IT...


  • New York, New York, United States City of New York Full time

    Company OverviewPosition OverviewThe mission of the City of New York's Office of Media and Entertainment is to enhance and promote the creative sector of New York City, ensuring it is accessible to all residents.Agency Structure:The agency consists of four key divisions: the Film Office, which manages film and television production in public spaces; NYC...

  • IT Broadcast Engineer

    4 weeks ago


    New Bloomfield, United States Sinclair Broadcast Group Full time

    Job Description KRCG Jefferson City, Missouri is seeking a Broadcast/IT Engineer. This position involves maintaining broadcast equipment, computers and servers related to television transmission and video automation systems, as well as business-side workstations. The candidate will be directly responsible for hands-on support of modern broadcast and IT...


  • New York, New York, United States City of New York Full time

    Company OverviewPosition OverviewThe mission of the City of New York's Office of Media and Entertainment is to enhance and fortify the creative economy of New York City, ensuring accessibility for all.The agency is composed of four key divisions: the Film Office, which facilitates film and television production in public spaces; NYC Media, recognized as the...


  • New York, New York, United States Business Insider Full time

    Business Insider is seeking a Broadcast Systems Specialist to become an integral part of our Media Studio Team, ensuring the seamless operation of our studio facilities and the delivery of exceptional content to audiences globally. At Business Insider, we are driven by optimism and a forward-thinking mindset. Our mission is to motivate action through...


  • New Port Richey, Florida, United States Sinclair Broadcast Group Full time

    Position Overview Sinclair Broadcast Group is seeking a part-time Broadcast News Associate to join our dynamic team.Key Responsibilities:Editing footage for daily news segments, special features, and promotional contentReceiving news updates from various news agencies and organizationsCollaborating with anchors, reporters, and production staff on video...


  • New Orleans, Louisiana, United States Hearst Full time

    Job OverviewBroadcast Technical SpecialistHearst Television is seeking a skilled Broadcast Technical Specialist to join our dynamic team. This role is essential in ensuring the technical excellence of our broadcast signals and associated equipment throughout the entire process from content acquisition to distribution. The successful candidate will play a...


  • New York, New York, United States City of New York Full time

    Company OverviewPosition OverviewThe mission of the City of New York's Office of Media and Entertainment is to enhance and promote the creative economy of New York City, ensuring accessibility for all.Agency Structure:The agency is composed of four key divisions: the Film Office, which manages film and television production in public spaces; NYC Media, the...


  • New York, New York, United States Russell Tobin & Associates Full time

    Position Overview: Broadcast Support SpecialistCompany: Russell Tobin & AssociatesRole: Broadcast Support SpecialistSchedule: Monday – Friday, 3 pm - 11 pm ESTCompensation: $40 - $50/hour W2, commensurate with experienceContract Duration: 6+ monthsAs a vital member of the Media Engineering Operations Support Team, you will engage in providing exceptional...


  • Englewood Cliffs, New Jersey, United States NBCUniversal Full time

    Job OverviewNBCUniversal is seeking a highly skilled Broadcast Technical Specialist to enhance our Operations division. The Broadcast Technical Specialist will undertake a variety of technical production responsibilities for live, recorded, and streaming NBCUniversal programming. This role requires a comprehensive understanding of production processes, from...


  • New York, New York, United States Evertz Microsystems Full time

    We are seeking a skilled engineer to become a vital part of our expanding team. Reporting to the Senior Manager of the Technical Operations Centre, the primary duty of the Broadcast Technical Support will be to assist in the management of intricate broadcast video systems, including software-defined video networking, compression, and content processing...


  • Englewood Cliffs, New Jersey, United States NBCUniversal Full time

    Job Overview:Join a dynamic and dedicated team to enhance the on-air functionality of NBCUniversal, a premier entity in the media and entertainment sector.Position Summary:As a Broadcast Operations Specialist at NBCUniversal, you will oversee the integrity and reliability of all NBCU Cable Networks channels, including the live execution of various events...


  • New York, New York, United States TalEx Full time

    Position Overview:As a Broadcast Systems Technician at TalEx, you will play a crucial role in the setup, upkeep, and troubleshooting of broadcasting technologies and infrastructures. Your expertise will be essential in guaranteeing seamless transmission of both audio and visual content. Key Responsibilities: Install and maintain broadcast equipment to ensure...


  • New York, New York, United States Evertz Microsystems Limited Full time

    Job DescriptionWe are seeking a highly skilled engineer to join our team at Evertz Microsystems Limited. As a key member of our Technical Operations Centre, the successful candidate will be responsible for providing expert technical support and guidance on complex broadcast video systems.Key Responsibilities:Act as a technical advisor on complex broadcast...


  • New York, New York, United States B&H Photo Full time

    Company OverviewB&H has established itself as a premier destination for photography and videography enthusiasts for over five decades. Renowned as "The Professionals Source", B&H is celebrated globally for its reliable guidance, expert insights, and competitive pricing.BenefitsB&H provides a comprehensive benefits package, including competitive salaries,...


  • New York, New York, United States Russell Tobin & Associates Full time

    Position Overview: Broadcast Support SpecialistCompany: Russell Tobin & AssociatesRole Type: Contractual PositionSchedule: Monday – Friday, 3 pm - 11 pm ESTCompensation: $40 - $50/hour W2, commensurate with experienceContract Duration: 6+ monthsAs a vital member of the Media Engineering Operations Support Team, you will play a crucial role in delivering...


  • New York, New York, United States Russell Tobin & Associates Full time

    Become a Key Player as a Media Technology Support SpecialistPosition: Media Technology Support SpecialistContract Duration: 18-24 MonthsLocation: New York, New YorkCompensation: $50-$56/HR DOEJob Overview:We are looking for a Media Technology Support Specialist to enhance and maintain the Editing, Streaming, Graphics, and Production environments. This role...


  • New York, New York, United States Russell Tobin & Associates Full time

    Position Overview: Broadcast Support SpecialistCompany: Russell Tobin & AssociatesLocation: New York, NYSchedule: Monday – Friday, 3 pm - 11 pm ESTCompensation: $40 - $50/hour W2, based on experienceContract Duration: 6+ monthsRole Summary:As a key member of the Media Engineering Operations NY Support Team, you will engage in delivering exceptional 24/7...