Current jobs related to Technical Support Specialist - Bolingbrook - CPI OpenFox
-
Technical Support Specialist
1 week ago
Bolingbrook, Illinois, United States TEKsystems Full timeKey Skills Required:• Experience in remote technical support with a focus on customer service excellence.• Fundamental knowledge of PC and laptop hardware components.• 1 to 2 years of experience in a service desk environment.• Familiarity with retail technology systems.• Proficient in using service desk ticketing systems.Position Overview:Our...
-
Technical Support Specialist
1 week ago
Bolingbrook, Illinois, United States TEKsystems Full timeKey Skills Required:• Experience in remote technical support with a focus on customer service excellence• Fundamental knowledge of PC and laptop hardware components• 1 to 2 years of experience in a service desk environment• Familiarity with retail technology systems• Experience with service desk ticketing systems is advantageousPosition...
-
Technical Support Specialist
1 week ago
Bolingbrook, Illinois, United States TEKsystems Full timeKey Skills Required:• Experience in remote technical support with a focus on customer satisfaction• Fundamental knowledge of PC and laptop components• 1 to 2 years of experience in a service desk environment• Familiarity with retail technology systems• Proficient in using service desk ticketing systemsPosition Overview:Our organization is seeking a...
-
Technical Support Specialist
1 week ago
Bolingbrook, Illinois, United States TEKsystems Full timeKey Competencies:• Previous experience in remote technical support with a focus on customer service excellence.• Fundamental knowledge of PC and laptop hardware components.• 1 to 2 years of experience in a service desk environment.• Familiarity with retail technology systems.• Experience with service desk ticketing systems is advantageous.Position...
-
Technical Support Specialist
1 week ago
Bolingbrook, Illinois, United States TEKsystems Full timeKey Skills Required:• Experience in remote technical support with a focus on customer service excellence.• Fundamental knowledge of PC and laptop hardware components.• 1 to 2 years of experience in a service desk environment.• Familiarity with retail technology systems.• Experience with service desk ticketing systems is advantageous.Position...
-
Technical Support Analyst
1 week ago
Bolingbrook, Illinois, United States Apex Systems Full timePosition Title: IT Support SpecialistWork Arrangement: Fully RemoteContract Duration: 4 monthsOverview:Apex Systems is seeking an IT Support Specialist to join our Information Systems Team. This role is integral to our Corporate Office, where the specialist will collaborate with a skilled and geographically dispersed support team. The IT Support Specialist...
-
Help Desk Specialist
2 weeks ago
Bolingbrook, United States Forbes Technical Consulting Full timeIT Help Desk SpecialistBolingbrook, IL6+ month contractContact: mnugent@forbestc.comThe IT Help Desk Specialist is responsible for managing and maintaining the Local Area Network (LAN) and Wide Area Network (WAN) across multiple branch locations. This role includes running and organizing network cabling, configuring new IT equipment, upgrading and...
-
Help Desk Specialist
2 weeks ago
Bolingbrook, United States Forbes Technical Consulting Full timeIT Help Desk SpecialistBolingbrook, IL6+ month contractContact: mnugent@forbestc.comThe IT Help Desk Specialist is responsible for managing and maintaining the Local Area Network (LAN) and Wide Area Network (WAN) across multiple branch locations. This role includes running and organizing network cabling, configuring new IT equipment, upgrading and...
-
Sales Support Specialist
1 month ago
Bolingbrook, United States Crane Co Full timeGreat Opportunity to Launch Your Career as a Sales Support Specialist at Crane Nuclear! About Us: At Crane Nuclear, we're not just in the business of valves and components; we're in the business of ensuring safety and efficiency in the world of nuclear power. As a part of Crane Co., a multinational leader in specialized engineering products, our...
-
Client Support Specialist
3 days ago
Bolingbrook, Illinois, United States A+ Consulting Full timeJob OverviewA+ Consulting is currently seeking a Client Support Specialist who will adeptly manage both incoming internal and external client communications. This role involves processing orders, delivering pricing details, and providing order delivery updates, while addressing any unique scenarios presented during client interactions.Key...
-
Junior Technical Buyer
3 months ago
Bolingbrook, United States DYWIDAG Full timeJob DescriptionJob DescriptionSalary: SUMMARYDYWIDAG stands as a global leader in construction and infrastructure technology that works with government authorities, asset owners, construction companies, and design offices to support their infrastructure projects. We have expanded into over 50 countries worldwide and continue to keep infrastructure safe and...
-
Field Support Specialist
3 months ago
Bolingbrook, United States Complete Health Services Inc Full timeJob DescriptionJob DescriptionI am looking for the right person to fill the position of field support specialist. Our clients are retired executives, and busy professionals who need an extra set of dependable, experienced, kind, and compassionate hands to care for their aging loved ones in the comfort of their home. Our mission is to allow every older adult...
-
Client Support Specialist
3 days ago
Bolingbrook, Illinois, United States ASK Consulting Full timeJob OverviewAll candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.Position: Client Support SpecialistCompensation: $12/hr. - $14.50/hr on W2Contract Length: 6 monthsLocation: Bolingbrook, IL 60440Role Summary:Effectively manage inbound communications from...
-
Aftermarket Support Trainee
3 days ago
Bolingbrook, Illinois, United States G&W Electric Co Full timePosition OverviewG&W Electric Co has been a pioneer in the electrical power grid solutions sector since 1905. We are committed to fostering a culture that emphasizes employee development and success, creating an environment where innovation thrives.About the Aftermarket Support Trainee ProgramThe Aftermarket Support Trainee Program is designed to offer...
-
Warehouse Administrative Support Specialist
1 week ago
Bolingbrook, Illinois, United States Best Buy Full timePosition OverviewAs a Warehouse Administrative Support Specialist, you will play a crucial role in enhancing the online shopping experience by ensuring the accuracy and integrity of customer orders. Your responsibilities will involve conducting system audits, performing research, escalating issues, and facilitating communication across various teams.Key...
-
Bolingbrook, Illinois, United States ClinDCast LLC Full timeJob OverviewWMS SUPPORT ENGINEERAs a WMS Support Engineer, you will play a crucial role in guiding and collaborating with various levels of WMS support teams. Your primary responsibilities will include:Providing technical assistance and resolution strategies to Distribution Center Operations.Working closely with cross-functional IT teams to address support...
-
Bolingbrook, Illinois, United States ClinDCast LLC Full timePosition OverviewWMS SUPPORT ENGINEERAs a pivotal member of our team, you will guide and collaborate with various levels of WMS support teams, ensuring seamless operations within our distribution centers.Key Responsibilities:Provide technical assistance and resolution strategies to enhance DC Operations.Engage with cross-functional IT teams to address...
-
Technical Trainer
23 hours ago
Bolingbrook, United States zobility Full timeResponsibilities: Provide live and virtual technical training to dealership technicians in the areas of diagnosis, service, and maintenance of all automotive systems on Client, Dodge, Jeep, Ram, Alfa Romeo, and FIAT vehicles Drive new model vehicles for evaluation and product familiarity Prepare for and maintain the highest-level of technical...
-
Senior Chemical Engineering Specialist
1 week ago
Bolingbrook, Illinois, United States KnowHireMatch Full timeSenior Chemical Engineering Specialist Become Part of Our Forward-Thinking Team We are on the lookout for a skilled and motivated Senior Chemical Engineering Specialist to join our organization in the energy sector. If you are enthusiastic about crafting pioneering solutions to intricate challenges and excel in leading a group of experts, we invite you to...
-
Project Control Specialist
4 days ago
bolingbrook, United States Aegis Worldwide Full timeJob Title: Controls SpecialistLocation: Bolingbrook, ILPosition Type: Full-Time, 6-day mandatory work weeksAbout Us:Our client is a leading food manufacturing company dedicated to producing high-quality products while maintaining the highest standards of safety and efficiency located in Bolingbrook, IL.The role:We are seeking a skilled and motivated Controls...
![CPI OpenFox](https://media.trabajo.org/img/noimg.jpg)
Technical Support Specialist
2 months ago
CPI is a leading technology solutions provider to state, federal, and international criminal justice institutions, delivering critical information for first responders and many who support them. We pride ourselves on the quality, in-house development, and industry expertise that have allowed us to serve this industry for over 30 years. The need to grow our talented engineering teams continues as more customers trust CPI’s solutions, and we look forward to discovering more about you and determining if your skills and background are a good fit.
The Support Center Technician provides first-line support to end-users and employees on technical issues related to applications, networks, and infrastructure.
Essential Duties and Responsibilities:
- Respond to support requests from customers via phone, ticketing system, and email
- Accurately and efficiently assess the customer’s request to determine severity & priority
- Define, research, and resolve or escalate customer issues in a timely and accurate manner (including routing non-technical issues appropriately)
- Provide prompt and timely updates to customers, colleagues, and management on outstanding issues
- Adhere to Support Center processes and procedures, contribute to growing/updating the knowledge base
- Act as liaison between customers, colleagues, management, and other non-technical CPI departments
- Other tasks, duties, and responsibilities as business needs dictate, conveyed by supervisor(s)
Job Requirements:
- Must be ready, willing, and able to work 1st, 2nd, and 3rd shift as the schedule rotates through the year (1st shift: 8am-4pm, 2nd shift: 4pm-12am, 3rd shift: 12am-8am)
- Must be able to work weekends – the Support Center at CPI is a 24/7×365 department
- Must work in CPI HQ – this role is not eligible for any WFH
- Must be able to access customer sites (access granted by each customer)
- Ability to lift 50lbs
Education Requirements:
- High School Diploma required
- Associate’s/Bachelor’s Degree preferred
Experience Requirements:
- Capability to understand and learn XML/HTML/Linux/Unix and other technologies
- Strong communication skills, punctuality
- 1-2 years of IT Support experience is preferred