Account Coordinator

7 days ago


Edison, United States Careers Integrated Resources Inc Full time

Job Title: Account Coordinator

Job Location: Edison, NJ

Job Duration: Full time Permanent

Shift: 9 AM – 6 PM, Mon-Fri.

Job Summary:

· Overseeing a portfolio of clients and consistently providing a high level of customer service to clients and contingent workers. Ensure we are fully responsive to client requirements, including timely and high-quality resume submissions.

· Follow up on submissions, interviews, and offers. Prepare candidates for interviews and coordinate with the onboarding team to ensure a timely start. Generate various reports to measure productivity and collaborate with both the client and internal recruiting teams accordingly.

Job Responsibilities:

· Oversee and manage a portfolio of clients, ensuring consistent communication and maintaining strong relationships.

· Act as the primary point of contact for client inquiries and issues, ensuring a high level of customer service.

· Ensure that client requirements are fully understood and met, including timely and high-quality resume submissions.

· Collaborate with the recruiting team to match qualified candidates to client job openings.

· Follow up on candidate submissions, ensuring they are progressing through the interview process.

· Prepare candidates for interviews, providing necessary guidance and information to improve their chances of success.

· Work closely with the onboarding team to coordinate the onboarding process for new hires, ensuring a smooth and timely start.

· Address any issues that arise during the onboarding process and provide support to both clients and candidates.

· Generate and analyze various reports to measure productivity, track key metrics, and identify areas for improvement.

Qualifications:

· Excellent verbal, written and organizational skills.

· Strong commitment to customer service

· Able to work independently with minimal supervision.

· Ethical and professional conduct in all candidates, clients, and peer interactions.

· Proficiencies in: Windows, MS Word, MS Excel, PowerPoint, E-mail, Outlook, Web Browsers


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