Front Desk Representative

4 weeks ago


Dallas, United States annandaleco Full time
Job Overview

We are looking for a skilled and pleasant Front Desk Representative for our office. Your role is to welcome customers with a friendly gesture, represent our company and respond to all the queries the customers may have. You are responsible to note down the customer complaints and answering the calls. A pleasant personality and customer oriented approach are the key requirements for this post.

If you think you are proficient for this job then do send in your application.

Responsibilities
  • Keep the front desk clean and tidy.
  • Ensure all the necessary stationery and the necessary forms are available.
  • Note customer complaints and answer their queries.
  • Explain company's policies and procedures to the customers.
  • Welcome the customers in a friendly manner.
  • Attend calls and messages and redirect them to the respective departments when needed.
  • Receive and forward mails and official documents to the concerned officials. Ensure that you keep record of the documents sent and received.
  • Maintain the attendance register.
  • Keep the record and files updated
  • Monitor the daily inventory cost and note it down on designated ledgers.
  • Manage extra work such as bookings, reservations etc.

Requirements
  • High school diploma or any other qualification.
  • Experience in working as a Front Desk Representative.
  • Proficient in MS Office.
  • Excellent communication and interpersonal skills.
  • Customer oriented approach and pleasant personality.
  • Knowledge of using fax machines and printers.
  • Excellent bookkeeping ability.
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