Territory Account Manager

2 days ago

Twinsburg, United States reLink Medical® Full time

reLink Medical is the nation’s largest independent provider of medical equipment disposition services. Experiencing rapid growth and success, we’re also building a company culture that empowers people to do their best work and to enact positive change in the field of healthcare.

Why come to work for reLink Medical? We are dedicated to the growth of our employees and continue to evolve our culture, being an ideal company to work for.


Job Summary

The Inside Sales Representative will be responsible for telephone and email prospecting, qualifying, and processing marketing leads, and generating summarized reports of their key findings. This individual will be an enthusiastic team player with exceptional phone communication skills, able to understand different buying personas, position and communicate the value of reLink Medical’s solutions. This position is responsible for achieving monthly sales forecasts through account management and lead generation calls that secure medical equipment for the company to market and resell. The position reports to Vice President of Inside Sales.


Essential Duties and Responsibilities

  • Create and execute a territory sales plan and monthly call schedule that meets or exceeds established sales quotas and supports company revenue and profit targets
  • Build long term, productive, and beneficial relationships with existing and new suppliers and customers
  • Manage large amounts of inbound and outbound calls on a daily - weekly basis
  • Accurately record all customer calls and transaction details in reLink systems
  • Identify account needs, clarify information, research, and provide solutions for each issue that occurs
  • Collaborate with reLink Product Management and Logistics team members to ensure effective collection and sale of customer equipment at target margins
  • Meet all personal/team qualitative and quantitative targets
  • Target potential customers and assess opportunity for sales by developing sales leads through cold calling and collateral distribution.
  • Complete up to 65 calls per day into Healthcare Providers
  • Plan and implement sales performance for one or more of the product lines


Minimum Qualifications

  • Exceptional communication skills– both written and verbal
  • Ability to build a genuine rapport with prospects over the phone
  • Manage multiple priorities and/or projects
  • Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers
  • Ability to problem-solve and identify process efficiencies and improvements
  • Familiarity or ability to quickly learn marketing systems and tools
  • Proven sales and account management skills
  • Demonstrates effective negotiation and closing techniques
  • Works well in a team environment
  • Ability to work full-time at reLink office and travel as needed on a minimal basis
  • Understanding healthcare industry and medical devices used in hospitals highly desirable
  • 2-3 years of sales and outbound call center experience
  • Salesforce systems experience highly desirable


Competencies, Preferred Knowledge, Skills, and Abilities

  • Excellent interpersonal and customer service skills
  • Proficiency in Microsoft Office products
  • Excellent verbal and written communication skills
  • Exceptional organizational skills and attention to detail
  • Ability to maintain confidentiality of records and information
  • Collaborate effectively with others, able to manage assigned vendors
  • Detail oriented in performing tasks, managing records, and reporting
  • Works well independently or with a team


Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.


Work Hours and Compensation:

  • 8:00 AM – 5:00 PM, Monday-Friday
  • Salary $42-$50K annually + commission + benefits
  • Expected annual on target earnings: $65-$75K


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