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Application System Analyst

2 months ago


Irving, United States CHRISTUS Health Full time

Job Description


Summary:

CHRISTUS Health is a faith based, International Non-Profit organization, among the largest health systems in the country with over 50,000 Associates and more than 60 hospitals primarily in Texas and Louisiana. Renowned for employee mentorships, growth programs, culture of employee well-being and recognition, earning the title of Best Place to work by 80% of employees in 2024.


At CHRISTUS, we offer competitive salaries and benefits packages, and a superb workplace culture. We support our employees by taking care of you and your family with a total benefits package that focuses on your overall well-being and career development:

• Medical/Vision/Dental to help you and your family stay well

• Tuition reimbursement to support your educational goals

• 403b Match Savings Plans to secure your financial future

• Paid time off/leave for work-life balance

• Professional development assistance to propel your career forward within CHRISTUS.


Role Overview:

The Application System Analyst will provide application support and optimization, working closely with the Service Desk to respond to service requests. The Analyst will analyze business issues, workflows, and requirements, applying application knowledge to meet operational and organizational needs. This position requires sufficient healthcare knowledge and systems expertise to implement medium to high complexity applications with minimal guidance.


Key Responsibilities:

  • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications and business processes.
  • Collaborate with project teams and stakeholders, proposing practical solutions and ensuring interoperability of design and configuration.
  • Understand and document customer needs and business processes, providing clear status reporting and recommendations.
  • Perform process and requirement analysis, including process mapping, requirement elicitation, and specification gathering.
  • Follow up with end users to understand their issues and needs, and proactively troubleshoot and resolve minor incidents.
  • Adhere to organization standards for system configuration and change control, ensuring proper approval, testing, and validation.
  • Manage low to medium complexity projects/requests and complete assigned courses within educational tracking tools in a timely manner.


Requirements:

  • Bahelor's degree preferred with a focus in healthcare, business, or information systems.
  • Minimum of 6 months experience with Epic.
  • Epic and Electronic Medical Records (EMR) experience.
  • Epic Certification is required
  • Ability to present complex data in a meaningful manner, such as charts and graphs.
  • Ability to adjust to and implement change.
  • Proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
  • Highly effective written and verbal communication and interpersonal skills to establish working relationship that foster optimal quality teamwork and education.