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Epic Systems Analyst
2 months ago
Job Summary:
As a valued member of the Christus Health team, the Epic Systems Analyst will serve as a liaison between system end-users, operational leaders, support resources, and vendors to design, build, and optimize healthcare applications. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
- Develop, test, document, implement, and support assigned healthcare applications and business processes to meet requirements
- Collaborate across teams, propose solutions, and ensure quality and interoperability of healthcare systems
- Understand customer needs, document processes, and communicate effectively with stakeholders to ensure seamless healthcare operations
- Analyze system issues, provide recommendations, and follow up with end users to resolve healthcare-related problems
- Follow organization standards for system configuration and change control to maintain healthcare data integrity
- Collaborate with end user communities and business partners to focus on best practice workflow processes in healthcare
- Coordinate code changes with vendors and troubleshoot application issues to ensure optimal healthcare system performance
- Provide technical knowledge of healthcare applications and serve as a liaison between business operations and IT to support healthcare initiatives
- Ensure completion of projects within set timelines and contribute to the department's mission to deliver high-quality healthcare services
- Perform other duties as assigned to support the healthcare team
Requirements:
- Associate's or Bachelor's degree in a related field, such as healthcare administration or computer science
- Strong problem-solving and multitasking skills, with the ability to work in a fast-paced healthcare environment
- Proficiency in Microsoft applications, including Excel, Word, and PowerPoint
- Excellent customer service and communication skills, with the ability to work effectively with healthcare stakeholders
- 1+ years of experience in healthcare, business, or information systems, with a focus on healthcare applications and systems
- Relevant certifications, such as Epic Systems certification, preferred
For Epic Analysts:
- Must be certified or proficient in assigned Epic module, with a focus on healthcare applications
- Keep certifications current by maintaining new version training to stay up-to-date with healthcare technology
Work Type: Full Time