Application Support Expert

6 days ago


Irving, Texas, United States Christus Health Full time
About the Role

We are seeking a highly skilled and motivated Epic Systems Analyst to join our team at Christus Health. As an Epic Systems Analyst, you will play a critical role in ensuring the smooth operation of our healthcare IT systems, providing exceptional support to our end-users, and collaborating with cross-functional teams to drive business process improvements.

Key Responsibilities
  • Application Support: Provide timely and effective support to end-users, resolving issues and answering questions related to Epic systems and applications.
  • Business Process Improvement: Collaborate with stakeholders to identify areas for process improvement and implement changes to optimize business operations.
  • Project Implementation: Participate in project implementation activities, including analysis, testing, and documentation of medium to high complexity activities.
  • Technical Expertise: Possess a strong understanding of Epic systems and applications, as well as related infrastructure and technical requirements.
  • Communication and Collaboration: Develop and maintain strong relationships with end-users, stakeholders, and cross-functional teams to ensure effective communication and collaboration.
Requirements
  • Education: Associate's or Bachelor's degree in a related field, such as healthcare, business, or information systems.
  • Experience: 1+ year of experience in a healthcare IT or related field.
  • Skills: Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and proficiency in Microsoft applications, including Word, Excel, and PowerPoint.
  • Certifications: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date).
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for healthcare IT, we encourage you to apply for this exciting opportunity.



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