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Administrative Manager

2 months ago

New Haven, United States Wiggin and Dana LLP Full time

Summary


The Administrative Manager is responsible for overseeing the day-to-day administrative operations of a regional law firm operating 10 offices in several states, including Connecticut, New York, Boston, Philadelphia, the District of Columbia and Florida. The Administrative Manager is responsible for ensuring adequate support, training and staffing, to allow the Firm to meet clients’ needs. The Administrative Manager routinely travels between the offices, reports to the Firm’s Chief Human Resources Officer and interacts with key stakeholders of the Firm.

Job Duties

The following are essential job duties and responsibilities of the Administrative Manager. This list is not exhaustive, and other duties may be assigned as necessary.


Administrative

Overall management of administrative staff; managing relationships and performance to ensure appropriate support.

Responsible for management of staffing and workflow of administrative staff across firm offices.

Encourage and motivate personnel to enable workplace productivity and efficiency.

Provide proactive leadership in assessing and addressing current and anticipated administrative needs. Develop, recommend, and implement effective solutions to meet Firm objectives and needs, in conjunction with the Chief Human Resources Officer.

Assist with recruitment of administrative staff.

Conduct performance evaluations for administrative staff. Prepare annual reviews for direct reports providing candid and accurate feedbacks.

Assist with planning and coordination of internal business, training and social events held in the offices.

Assist with special projects as needed.

Requirements


Education: Bachelor’s degree or equivalent experience.


Experience: 3 to 5 years office management experience, law or service firm administration experience is required. Previous experience as a legal assistant is preferred.


Knowledge/Skills and Abilities:

Experience in supporting partners and high-level managers. Strong communication and interpersonal skills and ability to work well with all levels of Firm personnel, clients and vendors. Ability to work independently and as part of a team.

Ability to maintain confidentiality and exercise discretion.

A strong foundation in human resources and working knowledge of employment laws.

Excellent organizational and follow-up skills, including ability to prioritize, multi-task and manage time effectively.

Proactive self-starter with a high level of initiative.

Strong ability to identify, investigate and solve problems, working with the Chief Human Resources Officer to execute agreed upon recommendations to resolve workplace issues.

Capacity to work well under pressure in the face of competing demands while maintaining professionalism.

Excellent written and verbal communication skills.

Excellent knowledge of grammar, spelling and punctuation.

Advanced proficiency with Microsoft Office Suite; WORD, Excel, PowerPoint.


Essential Physical/Mental Demands

Ability to sit or stand for extended periods of time.

Ability to keyboard for extended periods of time.

Ability to deal with stress due to workload pressures.

Ability to travel between offices.