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Equipment Coordinator

4 months ago

Houston, United States US Med-Equip Full time

Equipment Logistics Coordinator at “Top Workplace”

As a member of USME’s Equipment Management team, you’ll play a crucial role in ensuring the highest quality medical equipment is available for our healthcare partners at a moment’s notice. You’ll work closely with our team at branches across the country, making sure they have the right equipment when they need it. Your dedication will directly support our mission, enabling hospitals and healthcare heroes to provide the best patient care possible

A Day in the Life

  • Coordinate and optimize logistics of medical equipment shipments across the nation to meet hospital partner and branch team’s needs
  • Communicate with vendors, branch personnel and carrier services to coordinate logistics and timelines and relay shipment schedules to meet urgent hospital needs
  • Analyze daily inventory reports and sales pipeline reports, proactively working to ensure that each branch is equipped to meet the local demands of our healthcare partners
  • Oversee the fulfillment process of equipment orders, from initial receipt to the final satisfaction confirmation with our valued customers
  • Address and resolve shipment and inventory issues
  • Assist in researching ideal shipping techniques, routing, and carriers
  • Work with other departments to integrate logistics with company procedures and operations and ensure compliance with transportation and warehousing regulatory requirements
  • Prepare and maintain shipment records in digital databases
  • Efficiently and accurately execute equipment orders, meeting both standard and rush delivery requirements
  • Maintain updated knowledge of equipment, services, policies, industry trends and best practices through regular professional development trainings
  • Deliver exceptional customer service promptly and accurately handling equipment requests and inquiries via phone, Teams, email and other communication channels.
  • Regularly review and report on equipment utilization rates and other pertinent data to inform efficient shipment of medical equipment from branch to branch
  • Periodic travel as needed
  • Additional duties as assigned

Benefits of Working at US Med-Equip

  • Professional development and career growth opportunities
  • Health, Dental, Vision & Life insurance
  • Paid time off starting within the first year
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Employee referral bonuses
  • 401(k)


About US Med-Equip

Recognized as a Top Workplace five years running, US Med-Equip partners with top hospitals across the nation to provide the highest quality movable medical equipment, beds, and therapeutic surfaces. USME, an Inc. 5000 Fastest Growing company, supplies and services equipment rented, maintained, and managed using the latest technology to help healthcare providers focus on their patients’ healing.

Qualifications

  • Highest integrity and relentless commitment to delivering value to customers and co-workers
  • Proven resourcefulness in a fast-paced environment with a readiness to embrace change
  • Strong organizational, attention-to-detail, critical thinking and problem-solving skills
  • Outstanding listening, communication, collaboration, organizational skills
  • Learn and apply new technologies, data analysis tools and processes


Education/Experience

  • Two years of logistics or materials management experience or at least one year of hands-on experience working with medical equipment
  • Associate degree or higher preferred
  • Experience planning and controlling inventory preferred