Talent Acquisition Operations Analyst/Manager
3 weeks ago
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description:
Talent Acquisition Operations Analyst/Manager will focus on enhancing the end-to-end efficiency and effectiveness of the TA function. This role involves supporting and executing recruiting initiatives, TA tools, Systems, Processes, Trainings, and Vendor management. The ideal candidate will have previous experience in recruiting and will contribute to attracting top talent through streamlined operations, leveraging excellent analytical, reporting, and organizational skills.
You’ll be responsible for (Responsibilities):
- Develop custom reports on a weekly, monthly and quarterly basis evaluating recruiter productivity, onboarding, system utilization, compliance, and identify areas for process improvement.
- Support TA & HR Leadership in recruiting strategy development and execution to deliver improved processes.
- Manage team of operations support specialists for all TA Operations and Vendor Management needs.
- Customize and configure recruitment technology solutions such as applicant tracking systems (ATS) and assessment tools.
- Provide training and support to recruiters, third party recruiting process outsource support, and hiring managers on the effective use of recruitment technology and tools.
- Manage relationships with external vendors, including staffing agencies and job boards. Resolve escalations as necessary.
- Take ownership of ad hoc requests for recruiting data analysis and make recommendations in partnership with TA leadership.
- Audit and continuous improvement of Applicant Tracking System and sourcing tools.
- Negotiate contracts (MSA’s/SOW’s) and pricing terms with vendors to ensure cost-effective and high-quality services.
- Oversee Employee Referral program and coordinate with finance for payment validation.
- Support confidential hiring needs.
You’ll have (Qualification & Experience):
- Bachelor's Degree in related field is required.
- 5-7 years of proven experience in Talent Acquisition with at least 1 year of experience focused on recruitment operations, ATS configuration, vendor support, and recruitment analytics.
- Demonstrated success in process optimization and ATS configuration.
- Experience working successfully in a high-growth, fast-paced, matrixed environment
- Advanced reporting and analytics capabilities in MS Excel and ATS reporting tools
- Deep understanding of modern Applicant Tracking Systems
- Proven ability to successfully work both independently and collaboratively to accomplish operational goals
- Ability to prioritize tasks, manage competing priorities, and thrive in a dynamic environment.
- Exceptional communication, interpersonal, and organizational skills.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development
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