Customer Service Manager
1 month ago
Customer Service Manager - Systems
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline As Systems Manager for our Customer Service department, ensure the tech tools our reps rely on are running smoothly and efficiently Direct a team of application testers and identify opportunities for system improvements to support the exceptional experience our customers love.
Better together This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
Manage, mentor and develop team of System Application Testers, ensuring thorough and accurate testing processes are in place.
Maintain an in-depth working knowledge of Uline system and processes to identify and propose informed programming enhancement recommendations.
Direct large-scale IT projects and implementations, serving as a resource for Customer Service leadership when escalation is needed on IT issues.
Serve as a liaison for Customer Service, building and maintaining relationships with key internal business areas and third-party providers.
Minimum Requirements
Bachelor's degree.
5+ years of management experience in operations or customer experience, including coaching, developing and motivating a team.
Experience with project management, IT testing methodology and systems implementations.
Excellent time management, organizational and communication skills.
Benefits
Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
401(k) with 6% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
First-class fitness center.
Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks Explore Uline.jobs to learn more
-
Customer Service Department Manager
6 days ago
Kenosha, United States Uline Full timeCustomer Service Department ManagerPay from $80,000 to $90,000 per yearKenosha Branch12355 Uline Way, Kenosha, WI 53144Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers...
-
Senior Customer Service Operations Manager
5 days ago
Kenosha, Wisconsin, United States Uline, Inc. Full timeSenior Customer Service Operations ManagerPosition OverviewAs a pivotal leader in our Customer Service Backoffice Operations, you will play a crucial role in upholding Uline's renowned reputation for exceptional customer service. Your leadership will empower our team to efficiently manage order processes and ensure a seamless experience for our customers.Key...
-
Senior Operations Manager
13 hours ago
Kenosha, Wisconsin, United States Uline Full timeSenior Operations Manager - Customer Service BackofficePosition OverviewAt Uline, we pride ourselves on delivering outstanding customer service. As a Senior Operations Manager in our Customer Service Backoffice, you will play a crucial role in upholding our commitment to excellence by leading a dedicated team focused on reducing order delays and ensuring a...
-
Customer Service Specialist
6 days ago
Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full timePosition OverviewAs a vital member of our team, the Service Advisor will report directly to the Service Manager and play a crucial role in managing our service department at Palmen Buick GMC Cadillac. This position is centered around delivering exceptional customer service while also overseeing the efficiency of our service staff.Key Responsibilities:Manage...
-
Customer Service Coordinator
2 days ago
kenosha, United States ViskoTeepak Full timeThis position performs the role of Inside Sales and Customer Service for US Sales and Marketing team. Responsible for understanding ViskoTeepak’s product line, understanding of the markets in which we distribute our products, the infrastructure, and processes within our organization and how we service our customers. The role is the primary internal sales...
-
Customer Service Coordinator
7 days ago
Kenosha, United States ViskoTeepak Full timeThis position performs the role of Inside Sales and Customer Service for US Sales and Marketing team. Responsible for understanding ViskoTeepak’s product line, understanding of the markets in which we distribute our products, the infrastructure, and processes within our organization and how we service our customers. The role is the primary internal sales...
-
Customer Service Representative
2 months ago
Kenosha, United States Amtraco Full timeJob DescriptionJob DescriptionAMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are:EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets.STM – a...
-
Customer Service
1 day ago
Kenosha, United States Hatch Staffing Full timeClient Services Representative. POSITION DESCRIPTION - The Client Services Representative is responsible for assisting in duties associated with order processing, item/inventory maintenance, trouble-shooting/issue resolution, and handling phone calls Customer Service, Client Service, Retail, Staffing, Customer
-
Customer Service Representative
6 days ago
Kenosha, Wisconsin, United States Food Processing Suppliers Association Full timeJoin Our Team at Food Processing Suppliers AssociationCustomer Support Position AvailableWe are seeking a committed and proactive individual to become a part of our team at the Food Processing Suppliers Association. In this role within the Customer Support department, you will be essential in enhancing sales potential and delivering outstanding service to...
-
Automotive Customer Service Specialist
6 days ago
Kenosha, Wisconsin, United States Kenosha Toyota Full timeJoin Our Team at Kenosha Toyota!At Kenosha Toyota, our greatest asset is our people. We have established a modern, cutting-edge facility designed to support our team of automotive professionals and enthusiasts. We are excited to cultivate a welcoming, family-oriented culture where our leaders exemplify the values we cherish. Our commitment to ongoing...
-
Customer Service Banking Associate
6 days ago
Kenosha, Wisconsin, United States North Carolina Full timeJoin Our Team as a Customer Service Banking Associate Your journey towards a rewarding career begins here. Become a valued member of our diverse and inclusive workforce at a nationally recognized financial institution. As a Customer Service Banking Associate, you will play a vital role in fostering relationships and identifying opportunities to better serve...
-
Customer Service Rep
4 weeks ago
Kenosha, United States Hatch Staffing Full timeCustomer Service Rep: Are you passionate about making someone's day brighter? Do you thrive on solving problems and turning frowns into smiles? If you're a natural communicator with a love for helping others, then a customer service role might be you Customer Service, Service, Retail, Staffing, Customer
-
Customer Service Banking Associate
6 days ago
Kenosha, Wisconsin, United States North Carolina Full timeJoin Our Team as a Customer Service Banking Associate We invite you to embark on a rewarding career journey with us. Become a vital member of our diverse and inclusive workforce at a highly esteemed financial institution recognized nationally for its excellence. Our organization is employee-owned, with a significant portion of our shares held through our...
-
Customer Service Ambassador
2 days ago
Kenosha, Wisconsin, United States Uline Full timeUnlock Your Potential as a Bilingual Customer Service RepresentativeCompetitive Hourly Rate: $23-$28 per hour - Up to $58,000-$72,000 per year with bonusesUline's Kenosha BranchJoin Our Team and Deliver Exceptional Customer ExperiencesAs a Bilingual Customer Service Representative at Uline, you'll be the face of our company, providing top-notch support to...
-
Customer Service Representative
24 hours ago
Kenosha, United States Hatch Staffing Full timeClient Services Representative POSITION DESCRIPTION The Client Services Representative is responsible for assisting in duties associated with order processing, item/inventory maintenance, trouble-shooting/issue resolution, and handling phone calls an Customer Service Representative, Customer Service, Client Service, Representative, Retail, Staffing
-
Customer Service Positions
2 weeks ago
Kenosha, United States Uline Full timeKenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. 24/7 operation - Various on-site...
-
Customer Service Representative
3 months ago
Kenosha, United States CareerBuilder Full timeDescription Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? Youre the first face customers see and...
-
Customer Service Representative
2 days ago
Kenosha, Wisconsin, United States TRUSTONE FINANCIAL CREDIT UNION Full timeAbout the RoleAt TruStone Financial Credit Union, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Customer Service Shuttle Coordinator
6 days ago
Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full timePosition OverviewAs a vital member of our team, the Customer Service Shuttle Coordinator will report directly to the Service Drive Manager. This role is primarily focused on providing exceptional transportation services for our valued customers, ensuring timely and efficient rides to and from their scheduled appointments.Key ResponsibilitiesFacilitate...
-
Customer Service Specialist
3 days ago
Kenosha, United States Sherwin-Williams Full timeThis position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer recommendations. You will also be responsible for promptly addressing customer concerns to ensure high satisfaction levels. Additionally,...