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Customer Service Representative

2 months ago

Kenosha, Wisconsin, United States Food Processing Suppliers Association Full time

Join Our Team at Food Processing Suppliers Association

Customer Support Position Available

We are seeking a committed and proactive individual to become a part of our team at the Food Processing Suppliers Association. In this role within the Customer Support department, you will be essential in enhancing sales potential and delivering outstanding service to our clients.

Key Responsibilities:

  • Establish and nurture professional relationships with sales teams and partners
  • Process orders and generate quotations
  • Address inquiries related to product availability, pricing, and delivery schedules
  • Follow up on quotes to optimize sales opportunities
  • Oversee returns, claims, and warranty processes
  • Assist in resolving customer issues effectively
  • Support the processing of payment adjustments

Qualifications:

  • Strong focus on customer service
  • Ability to manage and prioritize various tasks
  • Exceptional communication and interpersonal abilities
  • Meticulous attention to detail and follow-up
  • Proficiency in Microsoft Office and email applications
  • Willingness to learn and advance within the organization

If you are a collaborative individual with a strong customer service mindset and a passion for professional growth, we invite you to consider this rewarding opportunity at the Food Processing Suppliers Association.