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Customer Service Ambassador

2 months ago


Kenosha, Wisconsin, United States Uline Full time

Unlock Your Potential as a Bilingual Customer Service Representative

Competitive Hourly Rate: $23-$28 per hour - Up to $58,000-$72,000 per year with bonuses

Uline's Kenosha Branch

Join Our Team and Deliver Exceptional Customer Experiences

As a Bilingual Customer Service Representative at Uline, you'll be the face of our company, providing top-notch support to our customers. With a strong focus on customer satisfaction, you'll be empowered to make a real difference in their lives.

Key Responsibilities:

  • Process customer orders and inquiries with precision and care.
  • Communicate effectively with customers through various channels.
  • Help customers navigate our website and online ordering system.
  • Become a product expert, equipped to answer questions confidently.

Requirements:

  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service.
  • Bilingual (English/Spanish) fluency in both verbal and written forms.

What We Offer:

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) with 6% employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program for professional development.
  • Bonus programs for annual performance, sales goals, and profit sharing.

Perks:

  • State-of-the-art fitness center.
  • Beautifully maintained walking trails.

About Uline:

Uline is a leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for exceptional service, quality products, and same-day shipping of our vast inventory. With over 9,000 employees across 13 locations, we're committed to excellence and growth.

Uline is an Equal Opportunity Employer:

We're proud to operate as a drug-free workplace and are committed to diversity, equity, and inclusion.