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Customer Service Specialist

2 months ago


Kenosha, United States Sherwin-Williams Full time

This position is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide product information, and offer recommendations. You will also be responsible for promptly addressing customer concerns to ensure high satisfaction levels. Additionally, you will need to stay updated on product features, maintain visual standards, and contribute to meeting sales targets.

Requirements:

  • Must be at least 18 years old
  • Legally authorized to work in the country of employment
  • Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Willingness to work evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted Driver's License
  • High School diploma or GED
  • At least one year of experience in delivery, retail, or customer service
  • Previous experience selling paint and related products
  • Previous experience operating tinting and mixing equipment
  • Ability to communicate in Spanish