Senior Desktop Support Engineer

3 weeks ago


San Jose, United States Tiva's Client Full time

Senior Desktop Support Engineer/ End User Computing Specialist


IT Client Success & Executive Support Specialist will be responsible for providing white-glove expert level desktop support. Demonstrate a proactive approach to maintaining and troubleshooting conference room technology, optimizing workspaces and be able to rectify issues across various devices including Windows and Apple computers, cloud-based Windows desktops, mobile devices including androids and iPhones. This candidate must also be proficient in Microsoft Teams and the Office 365 suite. Most importantly, we are looking for a candidate who can muti-task various projects to completion by deadlines and perform meticulous tasks such as asset management and on-site event support.


This is a mix of Desktop and Help Desk support role and will function as a End-User Services Support Specialist.



Duties:


Desktops, Laptops (both MAC & PCs), Mobile Devices, Android and IOS, iPads

Hardware and software support including install, break/fix, training and educating employees on existing and new tools and technologies for local and remote employees

Asset management

Onboarding new employees

Must be strong on Intune and Jamf for endpoint management

Creating and working support tickets

Santa Clara site support responsibilities including maintaining network infrastructure to ensure seamless connectivity.

Setting up and supporting conference room technology to enable effective collaboration.

Provide technology support for all live and remote events.

Experience in assisting conferencing technology such as LogiTech Tap.

Dedicated local support for our CEO when he is in the office.

Supporting Executives and other “C” level positions.

Supporting all Board level meetings and strategic level conferences.

Design, deploy pro-active measures and dashboards to maintain higher levels of support for our Santa Clara site.

Being actively present on-site in our Santa Clara office (min 4 days a week, Friday being potential flex day)

Daily checks of all conference room technology to be performed prior to leaving the office


Keywords:

“Desktop Support Specialist” OR “Client Support Specialist” OR “IT Client Services Specialist”, "desktop support" AND "mobile" AND "IOS" AND "android" AND "LAPTOPS" AND "network" AND "support" AND ("office 365" OR "o365") AND "laptop imaging", "Senior Desktop Support Engineer", "Desktop Support Lead"


Please send your resume to hr@tivasys.com



  • San Jose, United States Tiva's Client Full time

    Senior Desktop Support Engineer/ End User Computing SpecialistIT Client Success & Executive Support Specialist will be responsible for providing white-glove expert level desktop support. Demonstrate a proactive approach to maintaining and troubleshooting conference room technology, optimizing workspaces and be able to rectify issues across various devices...


  • San Jose, California, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key Responsibilities:Provide...


  • San Jose, United States Quatrro Business Support Services Full time

    Purpose of the Job: The Desktop Support Engineer will be responsible for supporting day-to-day desktop support at client sites and via remote access, to support a wide array of customers and their operational and technology needs. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise...


  • San Diego, California, United States HIKINEX Full time

    Job Summary: We are seeking a highly skilled and independent Senior Desktop Support Specialist to join our dynamic IT team at HIKINEX. This position is responsible for providing comprehensive desktop support to end-users across multiple locations in the San Diego region. As the sole and senior Desktop Support Specialist for the area, you will play a crucial...


  • San Jose, United States Bayone Full time

    Respond to and resolve complex Level 2 IT support tickets for all employees (onsite and remote) - Technology and Applications -take remote control of the end-user device, and provide advanced remote IT support and troubleshoot IT/Desktop issues - Monitor ticket queue and complete day-to-day support activities to assure timely service delivery and customer...


  • San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in Information Technology? We invite you to explore an exciting opportunity with us.Role Summary:Our organization is seeking dedicated and ambitious individuals to fill the role of Desktop Support in a dynamic environment. This position involves collaborating with our esteemed clients and handling various...


  • San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in the IT sector? We invite you to explore an exciting opportunity.Role Summary:Virtual Service Operations is on the lookout for enthusiastic and career-oriented professionals to fill the role of Desktop Support in San Diego, California. This position plays a crucial part in our partnership with a...


  • San Jose, California, United States Quatrro Business Support Services Full time

    Job Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering daily desktop assistance at client locations and through remote access, aiding a diverse clientele with their technological requirements.This position provides the chance to engage with advanced...


  • San Jose, California, United States Quatrro Business Support Services Full time

    Job Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering comprehensive desktop assistance at various client locations and through remote channels, catering to diverse technological requirements.This position provides a unique chance to engage with advanced...


  • San Jose, United States Pop-Up Talent Full time

    Job DescriptionJob DescriptionDesktop Support TechnicianSan Jose, CA 95134 SUMMARY:A Desktop Support Technician who possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional...


  • San Diego, California, United States Desktop & Depot Support Full time

    Position OverviewAre you ready to elevate your career in IT? We invite you to explore a rewarding opportunity with us.Role Summary:Our organization is seeking dedicated and driven individuals to become part of our expanding team as a Desktop Support Specialist in San Diego. In this capacity, you will engage with our esteemed clients and take on...

  • Senior BIOS Engineer

    3 hours ago


    San Jose, California, United States Super Micro Computer Full time

    About the RoleWe are seeking a highly skilled and experienced Senior BIOS Engineer to join our team at Supermicro. As a key member of our engineering team, you will be responsible for designing, developing, and testing our server products.Key ResponsibilitiesDevelop UEFI BIOS for desktop and server platformsPerform desktop, server board, and workstation UEFI...


  • San Jose, California, United States AVASO Technology Solutions Full time

    Job Description**Job Title:** Senior Information Technology Specialist L3**Company:** AVASO Technology Solutions**Job Summary:We are seeking a highly skilled Senior Information Technology Specialist L3 to join our team. The successful candidate will be responsible for providing technical support to our clients, troubleshooting hardware and software issues,...


  • San Francisco, United States Stefanini North America and APAC Full time

    Qualifications:Bachelor's degree in information systems or IT related discipline preferred.8 years of experience in a Desktop Engineering role is required.Must have prior C suite support.Proven experience handling software deployments and patches in multi-thousand endpoint environment comprised of Windows 10 and Mac OSX.Prior experience utilizing End Point...


  • San Francisco, United States Stefanini North America and APAC Full time

    Qualifications:Bachelor's degree in information systems or IT related discipline preferred.8 years of experience in a Desktop Engineering role is required.Must have prior C suite support.Proven experience handling software deployments and patches in multi-thousand endpoint environment comprised of Windows 10 and Mac OSX.Prior experience utilizing End Point...

  • Desktop Engineer

    5 months ago


    San Diego, United States QData Full time

    Job Description This position assists staff with technical support of desktop computers applications and related technology. Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose...

  • Desktop Engineer

    5 months ago


    San Diego, California, United States QData Full time

    Job Description This position assists staff with technical support of desktop computers applications and related technology. Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and...


  • San Francisco, California, United States Royal Communications Consultants Inc Full time

    Job DescriptionThe Desktop Support Specialist is responsible for providing day-to-day technical support to internal users, including C-Level executives. This position requires a highly motivated problem solver with excellent customer service skills and desktop engineering skills. The candidate is responsible for installing, configuring, and troubleshooting...


  • San Jose, California, United States Support Revolution Full time

    About Support Revolution:Support Revolution is a leading provider of innovative server, storage, and networking solutions for data center, cloud computing, enterprise IT, and hyperscale environments.Job Summary:We are seeking a talented Senior System Product Engineer to lead the technical development of our in-house server system products. This individual...

  • IT Desktop Support

    3 months ago


    San Diego, United States NoraLogic, Inc Full time

    Job Title IT Desktop SupportLocation San Diego CA$30/HR on W2Job Description The Desktop Support position provides technical assistance to a large and varied end-user population both on-site and remote. Day to day this role will interface with executives power users novice computer users and everything in-between. Support responsibilities include...