Oracle HCM Specialist

1 week ago


Phoenix, United States SyncpointSolutions Full time

We seek a highly skilled Oracle HCM Specialist to join our dynamic team. The ideal candidate will be responsible for managing and configuring the client's Oracle HCM Cloud environment, ensuring effective implementation of quarterly patches, and providing robust support through the Oracle Service Request (SR) process. The candidate will play a crucial role in customizing HCM solutions to meet business needs and leading the deployment of critical HCM features.


Responsibilities


  • Manage and configure the Oracle HCM Core Module and Help Desk functionalities.
  • Analyze, test, and validate the impact of quarterly HCM patches to ensure compatibility and functionality across all modules.
  • Handle multi-region/country Oracle HCM configuration and administration, ensuring compliance with local and global business practices.
  • Develop and maintain integrations with ADP connectors within the HCM system.
  • Implement and customize Oracle HCM features such as Journeys and Digital Assistance to enhance user engagement and automation.
  • Customize Descriptive Flexfields (DFF) and Extensible Flexfields (EFF), reports, concurrent programs, value sets, form functions, and perform functional setups as required.
  • Conduct Conference Room Pilots (CRP) and fit-gap analysis to identify requirements and solutions alignment.
  • Develop, implement, and customize workflows to automate and optimize business processes.
  • Manage Oracle Service Requests (SR) for issue resolution and escalate complex issues as needed.


Qualifications


  • Proven expertise in Oracle Cloud HCM Core Module and Help Desk.
  • Strong knowledge of Oracle HCM quarterly patch management, including impact analysis and validation.
  • Experienced in configuring and administering Oracle HCM on a multi-country or regional basis.
  • Proficiency with the HCM ADP connector and a solid understanding of its integration points.
  • Familiarity with Oracle HCM features such as Journeys and Digital Assistance.
  • Advanced skills in customizing DFF, EFF, reports, and defining various Oracle setup configurations.
  • Experience in conducting CRPs and performing fit-gap analysis.
  • Strong abilities in workflow development, implementation, and customization.
  • Experienced in handling Oracle SR processes for technical support and escalation.


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