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Temporary Social Requisition Specialist
2 months ago
WHO WE ARE:
24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to seniors and individuals with developmental and intellectual disabilities. Today, our family of brands provides caregiving services to more than 13,000 clients and employs more than 13,000 caregivers across California, Arizona, New Mexico, and Oregon. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.
WHO YOU ARE:
You are passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles: We Care, Performance Matters, Improve Always, Own it with Courage, & Win Together
Sound interesting? Read on for more details
THE ROLE:
The Social Requisition Specialist is responsible for operational functions of the Social Recreation service line for our Disability Services Division to drive program growth and maximize impact to the people we serve. The Social Recreation Specialist will work closely with other key operational departments to ensure smooth service delivery from referral to ongoing service delivery. Embodies and fosters the Company culture by upholding Company core values and striving to make an impact by making a difference every day.
Job Responsibilities include:
- Conduct assessments, develop Individual Service Plans (ISP), and facilitate goal reviews and planning team meetings for direct services, including necessary travel for assigned caseload.
- Manage a caseload of 100+ families from referral to service initiation, ensuring a streamlined process.
- Utilize person-centered planning techniques to establish tailored goals for program participants.
- Explain service models, staffing options, initiation processes, and ongoing benefits to participants and their support networks.
- Provide guidance to Social Recreation Direct Support Providers using person-centered methods for problem-solving and goal achievement.
- Identify high-risk situations, consulting with the Program Director to develop risk mitigation plans aligned with person-centered approaches.
- Drive quality outcomes through regular progress reporting and timely service plan adjustments.
- Coordinate with Regional Center staff and 24 Hour Home Care departments to ensure seamless service delivery.
- Address consumer inquiries and concerns via various communication channels promptly and professionally.
- Assist other Disability Services departments as needed, including provider enrollment and customer service.
- Maintain and update electronic records daily for employees and program participants.
- Support Community Partnerships and Program Director in fostering relationships with referral sources.
- Serve as a subject matter expert for Social Recreation authorizations to support billing operations.
- Conduct performance evaluations for direct support providers, offering feedback and recognition.
- Uphold key performance metrics such as ISP completion rates and compliance with program admissions.
- Ensure compliance with Regional Center requirements, Title 17, and federal/state laws, including HIPAA regulations for protected health information.
This is a hybrid position, requiring coming 1x a month/quarter into our corporate El Segundo office.
This is a temporary 90-day assignment.
The expected California Pay Range for this position is $23 an hour.
WHAT YOU BRING TO THE TABLE:
- Bilingual, Spanish (Preferred)
- Certification or experience in person-centered planning and thinking (Preferred) ·
- Minimum of 3 yrs. experience in person-centered practices and/or developing care plans (Strongly Preferred)
- Communication: Develops relationships, presents ideas and expresses them clearly, participates in team discussions
- Problem Solving: Identifies problems and creates solutions through logic reasoning
- Planning and organizing: Prioritizes and stays organized in a fast-paced environment ·
- Excellent verbal and written communication skills
- Proficient in Microsoft Office: Word, Excel, Outlook
- Attention to detail: Precision and accuracy when dealing with critical information or documents ·
- Analytical: Analyze data, identify trends, and makes recommendations for efficiency ·
- Good Judgment: Makes well-reasoned decisions by analyzing different outcomes and consequences
- Time Management: Ability to meet deadlines through prioritizing and delegating tasks
WHAT WE BRING TO THE TABLE:
- Potential temp to hire opportunities
- Holidays, floating holidays, and sick days
- Fun team building events & virtual activities
- Medical, Dental, Vision, FSA, pet insurance & more
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
