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Technical Support Specialist
3 months ago
Pay Rate: $21.00/hr
- Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
- Responsible for high quality end-user technical support, related to enterprise software and hardware.
- An understanding of technology and the ability to apply that knowledge to support all existing systems.
- Provides investigation, diagnosis, resolution and recovery for hardware/software problems.
- Required Education: High school diploma or GED with relevant work experience.
- Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly.
- Self motivated and ability to work on own initiative in a high pressure environment.
- Willing to work variable shifts including evenings, weekends and public holidays.