Business System Analyst

1 month ago

New York, United States New York Technology Partners Full time

Business Systems Analyst


Job Summary:

Responsible for ensuring software integrations and changes meet functional requirements, system compliance, and interface specifications. With minimal supervision, works with stakeholders to translate business needs and issues into actionable requirements. Applies business process knowledge and strong analytical and problem-solving skills to maximize the use of business systems.


Responsibilities

  • Authors change management documentation in accordance with the company’s quality management system including functional requirements, risk assessments, and validation reports; drafts comprehensive test plans to discover defects, errors, configuration issues, and functionality flaws.
  • Translates business requirements into software development features; works directly with software developers to ensure clarity on the conditions of acceptance.
  • With guidance, performs system administration activities including application setup, configuration, and maintenance.
  • Ensures software integrations, changes, and configuration updates meet quality and organizational standards, adhere to business requirements, and decrease or eliminate risk to process and product; submits and obtains approval on final software testing activities; actively participates in performance qualification activities to support the commercial distribution of product.
  • Works directly with business unit leaders, senior leadership, and cross-functional/site teams to establish business systems project timelines and expectations; provides updates and manages applicable change orders through to completion.
  • Assists in troubleshooting and resolving intermediate to complex systems issues; provides after-hours support based on a predefined on-call schedule.


Qualifications


Knowledge, Skills and Abilities:

  • Strong written, oral, and interpersonal communication skills.
  • Ability to communicate effectively with mid-level management.
  • Self-motivated, self-directed, and attentive to detail.
  • Excellent time management skills: able to effectively manage multiple tasks simultaneously and adapt to a fast and dynamic environment
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Excellent analytical and problem-solving skills with the ability to resolves simple to complex system problems in creative ways.
  • Ability to effectively translate between functional and technical teams
  • Ability to draft succinct and clear end-user and technical documentation.
  • Adept at providing training to employees of varying skill level
  • Experience working with and integrating global ERP and MES systems
  • Familiarity working in an agile software development environment
  • Intermediate SQL skills: ability to effectively execute SQL queries, read through procedural code, and complete database table updates.
  • Ability to produce exceptional quality output.

Experience:

  • 3 to 5 years of experience in assigned function’s business process and supporting systems.
  • Commensurate technical experience to perform the job duties.
  • Must be proficient with Microsoft Office
  • Oracle or SAP ERP experience preferred
  • Experience supporting business systems in a manufacturing environment, a plus


Education:

  • Associate degree in Business or Computer Science; or an equivalent combination of education and experience.

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