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Event Sales Manager
2 months ago
Gansevoort Meatpacking NYC is looking for a Special Events Sales Manager.
About the Role -
Responsibilities:
- Assist and support and Director of Events in day to day tasks
- Ensure all large party, meeting and event requests are responded to in a timely manner
Specific Accountabilities:
- Monitor event needs before, during and after events + assist Director of Events in the same
- Liaise and coordinate with the Chester, Rooftop, C+C and Saishin managing staff prior to events and large reservation parties
- Participate in weekly meetings with Director of Events to review current and following week events to ensure proper setup, staffing and preparation.
- Liaise with chef and banquet staff to successfully execute catered meetings and events
- Produce proposals and BEOs based on menus and rates provided by the Director of Events in Tripleseat
- Make necessary revisions to Event proposals, BEOs and Contracts in Tripleseat
- Maintain and manage event BEOS, timelines and proposals within Tripleseat and communicate to guest services team to block off spaces when necessary
- Conduct site visits and record clients’ needs and expectations
- Meet with clients for walk throughs prior to event date, record all needs and communicate to appropriate team members
- Assist in sourcing rentals and additional equipment when necessary
- Oversee the setting up and tearing down of event
- Assist in organizing AV, necessary materials and props for events and meetings
- Connect with appropriate teams to ensure successful setup and execution of event (F&B, Kitchen, AV, Engineering, Housekeeping) and make sure all events are communicated to the hotel operations teams.
- Liase with Director of Events and Sales Teams to quote, produce and execute events attached to Hotel Groups, Corporates and VIPS
- Meet weekly with Director or Events and events team to discuss sales goals, strategy and current event calendar
- Strive to meet sales goals provided by Director or Events
- Maintain positive relationships with current clients and consistent outreach to capture new business
Required Skills/Qualifications:
- College Degree preferred
- Proven customer service experience
- Customer Service Skills and Communication Skills. Good listening skills.
- English language fluency both speaking and writing.
- Attention to detail and organizational skills.
- Ability to multitask and prioritize.
- Ability to function in a noisy, hectic and crowed environment.
- Ability to remain calm under pressure. Ability to handle guests’ complaints.
- Responsible & trustworthy.
- Teamwork.
- Flexible to work schedules to include morning/evenings/night, as well as weekends and holidays.
- Being a team player and ability to successfully pass on information from one team member to another.
Physical Requirements:
- Must be able to be standing/mobile/stationary for at least 7 hours a day.
- Periodically fast paced strides are required to go from one part of property to other.
- Must regularly lift/carry/move 30 pounds of force.
- Must be able to seize, grasp, turn and hold objects with hands.
