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Solutions Engineer

3 months ago


Salem, United States BigSpring AI Full time

BigSpring is an AI-powered revenue acceleration platform. Google, Pfizer, Cisco, HSBC, Tata Steel, Liberty Global use BigSpring to equip their ecosystem of teams and partners with the latest innovation to accelerate business growth. BigSpring’s AI engine deploys relevant campaigns with continuous practice and scoring. BigSpring continually maps best practices to results, and identifies which ones to scale up to accelerate revenue. Google Cloud has increased partner sales productivity by 2x, Cisco has increased upsell by 216%, Pfizer accelerated time to market by 9x. John Chambers, Adam Grant, Stewart Butterfield, Frits van Paasschen, Claire Hughes Johnson, Greg Badros, Hugo Bague, Shailesh Rao are investors/advisors.


Job Overview:

We are seeking a Solution Engineer with full-stack development skills, proficient in React, Node.js, and TypeScript, and possessing superior SQL skills. The ideal candidate will have a minimum of 5 years of experience in related areas and will be responsible for implementing customer-driven enhancements to our software solutions. The candidate should be also supporting customer driven analytics requirements and other backend tools requirements.

Key Responsibilities:

  • Collaborate with customers to understand their requirements and translate them into technical solutions.
  • Support customer facing tools for analytics, communications, events and so on which are backend heavy
  • Develop and maintain front-end applications using React, ensuring high performance and responsiveness.
  • Build and maintain back-end services using Node.js, ensuring efficient data flow and robust server-side logic.
  • Utilize TypeScript for both front-end and back-end development to ensure code quality and maintainability.
  • Design, implement, and optimize SQL queries, stored procedures, and database schemas.
  • Work closely with cross-functional teams, including customer success, product management, UX/UI design, and QA, to deliver high-quality software solutions.
  • Troubleshoot, debug, and upgrade existing software, ensuring seamless integration and operation.
  • Write comprehensive documentation for new and existing features.
  • Stay updated with emerging technologies and apply them to improve our software solutions.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
  • 5+ years of professional experience in full-stack development.
  • Proficiency in React, Node.js, and TypeScript.
  • Superior SQL skills, including query optimization and database designs
  • Strong understanding of front-end technologies, such as HTML5, CSS3, and JavaScript.
  • Experience with RESTful APIs and third-party libraries integration.
  • Familiarity with version control systems, preferably Git.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and the ability to work effectively in a team-oriented environment.
  • Experience working in an Agile/Scrum development process is a plus.

Core Skills:

  • Expert in React, Typescript, React Lifecycle Management, Functional components
  • Expert in RDBMS, SQL
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Analytics Report Generation using SQLs
  • Extensive experience with containerization technologies such as Docker.
  • Familiarity with CI/CD pipelines and DevOps practices.

Other Skills:

  • Ability to comprehend customer requirements and translate them into adhoc solutions or product enhancements
  • Very good communication skills to interact with customers and BigSpring stakeholders
  • Ability to learn new technologies, tools and willingness to support all kind of customer related asks
  • Experience with any analytics / reporting tool is a plus


Why you'll love working here:


  • You'll be part of an innovation-driven, high-growth company on a mission to improve people's lives
  • Competitive compensation package with equity
  • Flexible location and work-from-home
  • Medical, vision, and dental coverage
  • Flexible vacation and PTO
  • Female Founder/CEO
  • Supportive, highly collaborative team environment


BigSpring is an Equal Opportunity Employer. BigSpring does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. You must have authorization to work in the location the position is posted.


Join BigSpring and be part of a team that is transforming how individuals and organizations learn and adapt in the age of innovation. If you're passionate about shaping the future of learning and driving growth, we want to hear from you