Current jobs related to Desktop Support Specialist - Maryland Heights - Curio Wellness

  • Desktop Support Specialist in Sterling, Virginia

    1 month ago

    Sterling Heights, Michigan, United States Desktop & Depot Support Full time

    Job OverviewAre you looking to take the next step in your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Sterling, Virginia. In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads,...

  • Desktop Support Specialist

    4 weeks ago

    Maryland Heights, Missouri, United States Curio Wellness Full time

    The Desktop Support Specialist at Curio Wellness serves as a trusted technical resource to the end-user community, providing Level 1 and 2 troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment, and line of business software and applications.Key Responsibilities: Serve as a trusted technical...

  • Desktop Support Specialist

    1 month ago

    maryland heights, United States Curio Wellness Full time

    The Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing (Level 1 and 2) troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the...

  • Desktop Support Specialist

    1 month ago

    Maryland Heights, United States Curio Wellness Full time

    The Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing (Level 1 and 2) troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the...

  • Desktop Support Specialist

    1 week ago

    Maryland Heights, United States Curio Wellness Full time

    Description The Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing (Level 1 and 2) troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and applications. ESSENTIAL DUTIES AND RESPONSIBILITIES:...

  • Desktop Support Specialist

    4 weeks ago

    Sterling Heights, Michigan, United States Insight Global Full time

    Job Title: Desktop Support SpecialistJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Insight Global. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients onsite in Sterling, VA.Responsibilities:Imaging desktops and laptopsProviding technical support...

  • Desktop Support Specialist

    4 weeks ago

    Linthicum Heights, Maryland, United States CommuniCare Family of Companies Full time

    Job Title: Desktop Support SpecialistAbout the Role: We are seeking a skilled Desktop Support Specialist to join our IT department. As a key member of our team, you will be responsible for providing technical support for our facilities in the Maryland area.Key Responsibilities:* Manage the setup, repair, and deployment of laptops and desktops* Maintain an...

  • Technical Support Specialist

    4 weeks ago

    Maryland Heights, Missouri, United States Curio Holdings MO LLC Full time

    Job SummaryThe Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing Level 1 and 2 troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and applications.Key ResponsibilitiesServe as a trusted technical...

  • Desktop Support Lead

    4 weeks ago

    Maryland, United States JCS Solutions LLC Full time

    Job SummaryJCS Solutions LLC is seeking a skilled Desktop User Support Lead to provide technical coaching, monitoring performance, and managing the desktop support team. The ideal candidate will have a strong background in IT and excellent communication skills.Key Responsibilities• Provide technical coaching and training to the desktop support team•...

  • Deskside Support

    4 weeks ago

    Maryland Heights, United States Insight Global Full time

    Requirements1+ years of experience in an technical support roleExperience working with a ticketing system (Cherwell preferred, ServiceNow, Remedy and others will also work)Experience supporting and troubleshooting Windows 10 and 11 issuesExperience supporting and troubleshooting Outlook, WebEx, and additional MS Office Suite applicationsAbility to remote...

  • Deskside Support

    4 weeks ago

    maryland heights, United States Insight Global Full time

    Requirements1+ years of experience in an technical support roleExperience working with a ticketing system (Cherwell preferred, ServiceNow, Remedy and others will also work)Experience supporting and troubleshooting Windows 10 and 11 issuesExperience supporting and troubleshooting Outlook, WebEx, and additional MS Office Suite applicationsAbility to remote...

  • Desktop Support Specialist

    3 weeks ago

    Chevy Chase Heights, Pennsylvania, United States Leidos Full time

    Job Summary:Leidos is seeking a skilled Desktop Support Specialist to join our Field Services team in Bethesda, MD. As a key member of our team, you will provide direct desk-side support to our customers, troubleshooting and repairing IT devices.Responsibilities:Manage the resolution of customer tickets according to established Service Level Requirements...

  • IT Site Support Specialist

    1 month ago

    maryland heights, United States Insight Global Full time

    *This is a fully on-site role in Maryland Heights, MO*Day to Day:Insight Global is looking for a Site Support Specialist for one of their global clients in the Automotive Manufacturing industry. This candidate will be expected to be a seasoned in IT Support, and will need to be a great team player with a great personality, and should be task oriented. This...

  • IT Site Support Specialist

    2 months ago

    Maryland Heights, United States Insight Global Full time

    *This is a fully on-site role in Maryland Heights, MO*Day to Day:Insight Global is looking for a Site Support Specialist for one of their global clients in the Automotive Manufacturing industry. This candidate will be expected to be a seasoned in IT Support, and will need to be a great team player with a great personality, and should be task oriented. This...

  • Senior Desktop Engineer

    3 weeks ago

    Maryland Heights, United States Robert Half Full time

    Our client in Maryland Heights, MO is looking for a Sr Desktop Engineer to join their team on a contract to hire opportunity. The Sr Desktop Engineer will be instrumental in maintaining and optimizing the computer network systems of our Managed Network Services clients, including the cloud-based servers. The successful candidate will act as the highest...

  • Senior Desktop Engineer

    3 weeks ago

    maryland heights, United States Robert Half Full time

    Our client in Maryland Heights, MO is looking for a Sr Desktop Engineer to join their team on a contract to hire opportunity. The Sr Desktop Engineer will be instrumental in maintaining and optimizing the computer network systems of our Managed Network Services clients, including the cloud-based servers. The successful candidate will act as the highest...

  • Desktop User Support Lead

    1 week ago

    Maryland Line, United States JCS Solutions LLC Full time

    JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers...

  • IT Support Specialist

    4 weeks ago

    Maryland City, Maryland, United States Tad PGS Full time

    We are seeking a skilled IT Support Specialist to join our team at Tad PGS. As an IT Support Specialist, you will be responsible for providing first contact resolution for account administration, desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk.Key Responsibilities:Provide first contact...

  • IT Infrastructure Support Specialist

    4 weeks ago

    Maryland Heights, Missouri, United States Yoh Full time

    Job Summary:This position is responsible for providing IT Infrastructure support on-site and remotely, solving second-level incidents, problems, and request management, maintenance, and supporting project delivery. The successful candidate will partner with the Global IT team and external service providers, utilizing tools and following IT Standards and...

  • IT Infrastructure Specialist

    4 weeks ago

    Maryland Heights, Missouri, United States Insight Global Full time

    Job Summary:Insight Global is seeking a skilled IT Site Support Specialist to join their team. This is a fully on-site role that requires a seasoned IT professional with excellent technical skills and a great personality.Key Responsibilities:• Provide site support across hardware, software, network, and AV systems• Troubleshoot technical issues and...

Desktop Support Specialist

1 month ago

Maryland Heights, United States Curio Wellness Full time

The Desktop Support Specialist serves as a trusted technical resource to the Curio Wellness end-user community, providing (Level 1 and 2) troubleshooting and technical support with setup, installation, and maintenance for computing, office, A/V equipment and line of business software and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

  • Serve as a trusted technical resource to the Curio Wellness end-user community
  • Provide (Level 1 and 2) technical support with setup, installation, and maintenance of desktops, laptops, printers, iPhones, iPads, Android devices, tablets, hand scanners, A/V conference room equipment and line of business software applications
  • Provide incident management service desk functions to end-users remotely and in-person
  • Utilize the Go-To-Assist help desk ticketing system to manage incidents, tasks, and day-to-day activities.
  • Assist (Level 3) as necessary with (Severity Level 1) incidents that impact entire end-user-community
  • Installation, maintenance, and repair of desktop/laptop computing systems
  • Support and administration of Windows 10 and limited Mac OS operating systems
  • Troubleshoot desktop/laptop computer security issues.
  • Support for collaboration tools such as Zoom, GoToMeeting, Microsoft Teams, etc.
  • Diagnose, troubleshoot, and repair computing hardware and software applications
  • Provide support for all standard productivity software (Microsoft O365 / Office Suite - Word, Excel, PowerPoint, Outlook; Microsoft Teams, etc.). Includes installation, troubleshooting, and end-user assistance and training
  • Installation, configuration and maintenance of back-up and anti-virus software on all desktop/laptop operating systems.
  • Complete imaging, software installations, and software upgrades.
  • Educate and train professional administrative/operational staff on proper computing techniques, security awareness, and use of software applications.
  • Assist in Active Directory account creation, system monitoring, triaging support tickets, and resetting end-user passwords.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position has no direct supervisory responsibility for others.

Education and Experience:

Bachelor’s Degree (BA, BS) in Information Technology, Systems and Network Administrator or like major or four (4) years of equivalent job-related experience.

Other Qualifications:

  • Experience in administration, maintenance, and end-user support of Windows OS.
  • Experience with Windows OS as both a user and administrator is desired
  • Strong troubleshooting, analytical, and problem-solving skills
  • Ability to work effectively and collaboratively as part of a team
  • Excellent organizational skills
  • Highly detail-oriented with strong document skills
  • Ability to make connections between similar problems
  • Excellent communications and interpersonal skills, including ability to build strong working relationships with end-users of diverse personalities and professional backgrounds.
  • A strong customer service focus
  • The ability to work independently, self-motivate, and to manage multiple conflicting priorities simultaneously is essential.
  • Resourceful; ability to research hardware and software issues in a thorough manner.
  • Ability to follow up on open items and complete tasks in a timely manner including meeting deadlines along with anticipating and addressing problems/delays.
  • Flexibility in adjusting work schedule to accommodate priority needs, system downtime, and emergencies.
  • Experience in installing, maintaining, troubleshooting, and using standard systems and software applications: MS Office Suite and Microsoft O365 (including Outlook); Share Point.
  • Experience with enterprise-level help desk ticketing systems; ServiceNow highly preferred.
  • Understanding of and experience with TCP/IP networking and related protocols.
  • An understanding of desktop/laptop security tools and applications.
  • The ability and desire to keep abreast of new technologies including computer software and hardware, smart phones, and peripheral devices
  • CompTIA A+ , Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Technology Specialist (MCTS) certifications a plus.


Curio Wellness is an Equal Opportunity Employer Curio Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



Must be 21 years old.



As a condition of employment, all Curio Wellness employees must comply with the State of Maryland requirements which include providing a copy of your fingerprints in the required format and consenting to an FBI Background Check.