IT Site Support Specialist

1 month ago


maryland heights, United States Insight Global Full time

*This is a fully on-site role in Maryland Heights, MO*


Day to Day:

Insight Global is looking for a Site Support Specialist for one of their global clients in the Automotive Manufacturing industry. This candidate will be expected to be a seasoned in IT Support, and will need to be a great team player with a great personality, and should be task oriented. This position is a fully on-site role out of Maryland Heights, MO.

  • Specific responsibilities:
  • Site support across hardware, software, network, AV support
  • Troubleshooting
  • MS Suite
  • Printer
  • Networking
  • Working through ticketing system
  • Traveling to other sites providing site support


Qualifications:

  • Collegiate degree within IT
  • 5+ years of professional experience in IT Support roles
  • Excellent background with support in Networking, Hardware, Software, AV, etc.
  • Expertise of Service Desk process knowledge and objectives
  • Experience with Organizational Change Management Methodologies
  • 2+ years of experience IT operations/service organization
  • Supporting on-site and remote support
  • Experience working in environment with complex IT infrastructure
  • Physical ability to see, work, carry things in day to day operations
  • Experience with AV support

Preferred:

  • Automotive or manufacturing experience
  • Bachelor's degree
  • Desktop or IT Support Certifications



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