IT Infrastructure Specialist
6 hours ago
Insight Global is seeking a skilled IT Site Support Specialist to join their team. This is a fully on-site role that requires a seasoned IT professional with excellent technical skills and a great personality.
Key Responsibilities:
• Provide site support across hardware, software, network, and AV systems
• Troubleshoot technical issues and resolve problems efficiently
• Work with MS Suite, printers, and networking systems
• Utilize a ticketing system to manage and prioritize tasks
• Travel to other sites to provide on-site support
Requirements:
• Collegiate degree in IT or a related field
• 5+ years of professional experience in IT Support roles
• Excellent background in networking, hardware, software, and AV support
• Expertise in Service Desk process knowledge and objectives
• Experience with Organizational Change Management Methodologies
• 2+ years of experience in IT operations/service organization
• Ability to work in a complex IT infrastructure environment
• Physical ability to see, work, and carry items in day-to-day operations
• Experience with AV support
Preferred Qualifications:
• Automotive or manufacturing experience
• Bachelor's degree
• Desktop or IT Support Certifications
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