Emergency/Ward Patient Liaison Officer
2 weeks ago
Patient Liaison Officer
Exciting opportunity in our Patient Liaison Team with a strong customer service focus interacting with patients, families and treating teams Join a collaborative and supportive team in a fast paced and busy hospital setting Part Time position available located at The Royal Melbourne Hospital City Campus and Royal Park Campus as requiredRevenue Services is a customer focused department that works closely with patients, families, carers and staff to identify the most suitable funding classification available to a patient. We are looking for a passionate and dedicated individual to join our Patient Liaison Team with a part time opportunity available to work at our busy City Campus (and Royal Park Campus as required).
Your new role:
Identifying and engaging with private and compensable patients (including Medicare ineligible patients), ensuring best patient and claiming outcomes. Providing administration support to private and compensable patients as well as families, carers, clinicians and all other stakeholders associated with such patients. Work collaboratively and engage in all PLO team initiatives that drive favourable revenue outcomes.About you:
You will enjoy working individually and as part of a team in an environment that is fast paced and exciting The successful candidate will be focused on maximising revenue in a timely and transparent manner whilst being professionally mindful of our patient's needs. Excellent people and communication skills Demonstrated ability to work accurately and effectively in a busy team environmentBenefit of working with the Royal Melbourne Hospital:
Career progression opportunities to suit your professional development goals. Enjoy excellent work-life balance working in a supportive and collaborative team Salary packaging, onsite car parking and, close to public transport.The RMH is proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications. Interested? If you are looking for a challenging role and can demonstrate the above capabilities, connect with us. For a confidential discussion please connect via the details below. All appointments are made subject to a satisfactory Criminal History Record Check. Successful applicants will be required to provide evidence of an immunisation assessment and COVID-19 Vaccination prior to commencement.
Don’t delay, apply now - recruitment is ongoing, with interviews commencing as soon as suitable candidates are received, advertising may cease prior to the closing date.
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