Program Specialist V

2 months ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Performs advanced (senior-level) policy and administrative work related to provision of statewide mental health services specifically in relation to the Forensic and Jail Diversion Services Unit. Work involves developing, analyzing, and revising programs. Work includes facilitating routine and targeted technical assistance to promote effective program design and implementation. This position will provide subject matter expertise on behavioral health programs and initiatives, with particular emphasis on the continuum and delivery of behavioral health crisis, forensic, and jail diversion services. This position will also work to address continuity of care issues in the behavioral health and criminal justice system, to include collaboration with local mental health authorities, local behavioral health authorities, county jails, state hospitals, and other local entities to ensure the needs individuals are addressed in the least restrictive environment.

This position will have responsibilities related to implementing evidence-based practices, revising statewide guidelines and performance contract language, creating policy interpretation documents, and facilitating statewide technical assistance. This position requires strong analytical and writing skills and is responsible for maintaining comprehensive knowledge regarding engagement, recovery-oriented, and service delivery systems that support individuals in need of forensic and jail diversion services. This position will coordinate with internal agency and external stakeholders as needed.
Essential Job Functions:
This position is focused on forensic and jail diversion services and associated policy. Based on division and unit priorities, this team member will serve as subject matter expert, provide leadership, and perform highly technical work such as develop, update, revise products to support programs. This team member will implement evidence-based practices, make revisions to statewide guidelines and performance contract language, create policy interpretation briefing documents, and analyze program specific legislation. (30%)

The position will participate in the development of rules, policies, and regulations and contracts related to the crisis, forensic and jail diversion service delivery system. This position will analyze complex policy implementation issues and create various documents and spreadsheets to provide education to internal staff and external stakeholders. (25%)

Tasks include oversight of specific programs/pilots, providing input on policy issues arising from quality management activities; assisting with the procurement, development, oversight and coordination of specific external contracts (including federal grants); providing training and technical assistance to internal staff and external stakeholders, facilitating statewide conference calls, assisting with quantitative and qualitative analysis (includes financial analysis), supporting ongoing research and analysis activities related to forensic and jail diversion services, and providing detailed input regarding information systems under development. Ensures programs adhere to applicable state and federal grant and contracting requirements, including expenditures, and agency policy and procedures. (25%)

Duties include development and oversight of complex, detailed implementation plans, facilitation of cross-functional meetings and workgroups, representation of Behavioral Health Services or HHSC at public meetings, development of financial spreadsheets, taking a leadership role in internal and external workgroups and conferences, and briefs leadership, and preparation of briefing documents, tables, slide presentations or talking points for leadership presentations or public testimony. Documents and escalates issues in a timely manner to Unit Manager. (20%)
Knowledge Skills Abilities:
Knowledge in:
Forensic services, jail diversion services, behavioral health crisis services, adult mental health programs, and substance use issues and services; recovery, resiliency, engagement and service delivery, including Texas Resilience and Recovery (formerly RDM-Resiliency and Disease Management) as it has rolled out in Texas. Basic knowledge of criminal justice system, substance use treatment, prevention and Medicaid programs/services in Texas.

Skills In:
Effective verbal communication and public speaking, exceptional writing skills, data analysis and reporting, and qualitative interpretation of complex policy issues. Effective facilitation of contractors struggling with implementation of behavioral health services; quickly comprehend complex issues and prioritize activities to meet strict deadlines; identifying problems, evaluating alternatives, and implementing solutions to complex policy and implementation.

Ability to:
Develop complex, detailed implementation plans; develop products to support the implementation of evidence-based practices; develop materials for training and TA events; lead cross functional work groups; support contracts related to behavioral health services, crisis, forensic, and jail diversion programs; develop statewide rules for program policy; ability to guide and maintain strong relationships with diverse professionals and stakeholders.

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