Product Manager, Payment Solutions
4 weeks ago
RESPONSIBILITIES
- Provide guidance to end-to-end payment solution development and integration for in-store technology, including selection of hardware devices.
- Provide guidance to end-to-end payment solution development and integration for digital (web & mobile) technology.
- Escalation point for issues arising in both test and production related to either hardware or software (log analysis).
- Manage project roadmap and resources, facilitate trade-off discussions, enhance support, and follow corporate SDLC.
- Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution.
- Provides effective project control by monitoring progress and providing appropriate updates to senior management.
- Plan, estimated, and oversee the progress of application and product development and implementations.
- Stay current on emerging technologies and technology trends.
- Facilitate and inform line-of-business partners in the finalizing of business goals and objectives across payment channels and technology platforms.
- Other important duties and responsibilities as needed.
- Minimum:
4 Year Degree in Business Administration, Computer Science or related - A minimum of 5-7 years, or more, of proven increasing responsibility and professional success, including experience successfully implementing payment technology; experience within a retail environment is a plus.
- Previous experience working with payment hardware vendors, such as Verifone, Ingenico, and ID Tech is a plus, including estate management tools, such as Verifone's VHQ.
- Previous experience and knowledge of payment gateways, such as FreedomPay and Verifone Payware is a plus.
- Experience working and negotiating with payment processors, such as Fiserv, FIS WorldPay, Elevon, etc is a plus.
- Understanding and commanding of PCI standards and credit card tokenization and encryption processes required.
- Outstanding verbal, written, and interpersonal communication skills, including experience in communicating complex technical terms to non-technical audiences.
- Ability to clearly document and capture business requirements and translate them into functional requirements and specifications.
- Must have a broad understanding and technical knowledge of payment integration with POS and Web & Mobile solutions, and Mobile and cloud-based technologies (eg, Azure).
- Experience and familiarity with payment instruments such as credit/debit cards and their rules and regulations, as well as credit card tokenization processes.
- Must possess demonstrated ability and agility to adapt quickly to rapidly evolving and changing business priorities, along with delivering programs leveraging technology and innovation.
- Possess a strong balance between technology and business expertise to drive superior business results in a complex payments environment.
- Proven ownership, execution, and delivery accountability experience leading highly visible enterprise and line-of-business programs.
- Track record of being client-focused, with the ability to interact with both internal and external clients seamlessly.
- Experience working in a matrixed corporate environment with multiple stakeholders.
- Ability to handle multiple projects and assignments simultaneously in a complex and high-paced environment.
- Solid analytical and problem-solving skills.
- Strong understanding of process management
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose:
to ignite and nourish flavorful experiences.
Estimated Salary: $20 to $28 per hour based on qualifications.
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