Field Service Engineer

4 weeks ago

Minneapolis, Minnesota, United States Eppendorf Inc. Full time
Your challenges
  • The Field Service Engineer performs on-site service efficiently and effectively on instruments and equipment as requested or initiated. This includes but is not limited to installation, operator training, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments and part replacement. Adheres to service manuals, technical procedures and direction while properly documenting and managing work activity, billing and quality documents in-house, on site at customer facilities or over the phone as required.
  • Responsible for accurate calendar entries and itinerary. Works with Dispatch, and the area service manager to balance workload / call schedule against competing priorities to achieve high levels of internal and external customer satisfaction.
  • The Field Service Engineer Promotes the sale of Eppendorf North America service products to meet budgeted targets. This position is responsible for personal performance to drive the sale of Eppendorf North America service products. Activities include; defining customer needs, understanding service products, quoting and selling activities. Fosters cross selling leads to promote growth for sales colleagues. Responsible for corporate assets including company vehicle, inventory, company tools, equipment and all other assigned assets.
  • Establish and maintain technical competencies and knowledge pertaining to service activities described. Satisfactory completion service training curriculum on an ongoing basis.
  • Creates a high level of customer satisfaction through exhibiting both technical and customer skills. Demonstrates a positive can do professional image and attitude in front of customers and colleagues always. Communicates status and expectations in both written and verbal formats in clear, complete, concise manner at frequent or as requested intervals. Exhibits excellent proactive pre- call planning and follow up skills.
  • The position may require routine extensive or overnight travel on short notice within or sometimes beyond defined territory or routine business hours to support customer and/or ENA and Eppendorf Service needs.
  • Responsible for inventory management of spare parts. Maintains and re-orders suitable inventory and complies with all the company's inventory control policies, procedures, rules and regulations.
  • Adheres to universal safety precautions as required by Eppendorf North America and all other requirements mandated by clientele.
  • Responsible to follow all required elements of the Quality Management System and all other company policies and procedures
Your expertise
  • Associate's degree (A.A.) or equivalent from a two-year college or technical school or equivalent military training, and three to five years' related experience and/or training,
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties that fall within the skill requirements of the job may be assigned.
Your benefits at Eppendorf
  • Competitive total rewards package including health, financial, and education benefits
  • Innovative and Collaborative corporate culture
  • Contribute to improving the human living condition
  • Direct impact on business


Eppendorf and all of its subsidiaries are equal opportunity employers. As such, it is our corporate policy to fill positions with qualified candidates regardless of the candidate's race, color, sex, age, religion, ancestry, national origin, citizenship status, marital status, sexual orientation, gender identity, genetic information, disability, pregnancy, military status, veteran status or any other protected group status

  • Automation Field Service Engineer

    1 week ago

    Minneapolis, Minnesota, United States Insight Global Full time

    Position OverviewInsight Global is seeking experienced Automation Field Service Engineers to provide installation and maintenance services for advanced manufacturing automation systems.Key ResponsibilitiesTravel to various client locations to deliver high-quality service and support.Oversee the complete installation lifecycle of automated systems for...

  • Automation Field Service Engineer

    3 days ago

    Minneapolis, Minnesota, United States Insight Global Full time

    Position Overview:Insight Global is seeking skilled Automation Field Service Engineers to execute the installation and maintenance of manufacturing automation systems.This role involves traveling to various client locations, with some assignments potentially requiring weekend stays based on service demands.The primary responsibilities include the deployment...

  • Field Service Engineer for Automation Solutions

    1 week ago

    Minneapolis, Minnesota, United States Danaher Corporation Full time

    Discover the opportunities within Danaher Corporation. For over 80 years, we have been committed to enhancing laboratory capabilities to advance science and healthcare. Join a team that values your voice, supports your growth, and encourages authenticity. We are fostering a culture that embraces diverse backgrounds, experiences, and perspectives. Beckman...

  • Automation Field Service Engineer

    3 days ago

    Minneapolis, Minnesota, United States Insight Global Full time

    Position OverviewInsight Global is seeking skilled Field Service Automation Engineers to execute the installation and maintenance of advanced manufacturing automation systems.Key ResponsibilitiesThe role involves:Traveling to various client locations, with potential weekend stays based on service requirements.Overseeing the entire installation process of...

  • Field Service Engineer, National Automation

    1 week ago

    Minneapolis, Minnesota, United States Danaher Corporation Full time

    Discover the Opportunities at Danaher Corporation For over 80 years, Danaher Corporation has been committed to enhancing and optimizing laboratory processes to advance science and healthcare. Join a team that values your voice, supports your growth, and encourages authenticity. We are fostering a culture that appreciates diverse backgrounds, experiences, and...

  • Field Service Engineer I

    1 week ago

    Minneapolis, Minnesota, United States Smiths Detection Inc. Full time

    Job OverviewAs a Field Service Engineer, your primary responsibility will be to diagnose, maintain, install, and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection systems at various client locations. You will also be tasked with keeping detailed service records, managing job documentation, and performing follow-up communications with clients to ensure...

  • Field Service Engineer

    1 week ago

    Minneapolis, Minnesota, United States Kodak Full time

    Field Service Engineer - Technical Support SpecialistWe are seeking a dedicated Field Service Engineer to join our team. In this role, you will be responsible for the installation, upkeep, and repair of Kodak and multi-vendor systems at client locations. Your expertise will ensure that hardware, software, and networking products operate efficiently and meet...

  • Field Engineer

    3 months ago

    Minneapolis, Minnesota, United States PCL Construction Services, Inc. Full time

    The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.We're also looking at what's next for you and how we can help you...

  • Technical Field Service Engineer

    1 month ago

    Minneapolis, Minnesota, United States Pace Analytical Services, LLC Full time

    Technical Field Service Engineer # Multiple Locations Apply for this job now About Us Pace Life SciencesPace makes the world a safer, healthier place. We advance the science of our pharmaceutical and biopharmaceutical customers through the drug development process, from early-phase R&D through clinical trials and GMP commercial product support. For...

  • Field Service Manager

    1 month ago

    Minneapolis, Minnesota, United States IPG Photonics Full time

    The Field Service Manager oversees the Field Service Teams, managing all service-related activities to ensure efficient resolution of customer inquiries and product issues. They develop and implement strategies to optimize support operations, coordinate repair activities, and collaborate with technical experts to troubleshoot complex problems. With strong...

  • Technical Field Engineer

    1 week ago

    Minneapolis, Minnesota, United States Bio-Techne Full time

    Position Overview:We are seeking a skilled field engineer to provide exceptional service for innovative protein analysis equipment. The ideal candidate will play a vital role within a field team dedicated to maintaining instruments and delivering high-quality support to clients throughout Italy and occasionally in other European locations.Key...

  • Field Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Markem-Imaje Corporation Full time

    Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls...

  • Field Engineer

    1 month ago

    Minneapolis, Minnesota, United States Genesis10 Full time

    Genesis10 is currently seeking a Field Engineer with our client in the transportation industry in their Minneapolis, MN location. This is a 6 month + contract position.Description:Seeking a Field EngineerOur client is on a journey to becoming the best IT organization in the airline industry, a journey of transformation. They are changing the way we do...

  • Field Service Technician

    3 months ago

    Minneapolis, Minnesota, United States Imaging Business Machines, LLC Full time

    The Field Service Technician is responsible for maintaining a thorough working knowledge of all aspects of the mechanical and electronic functionality of all generations of the ImageTrac scanner. The Field Service Technician shall maintain availability for dispatches to customer sites based on contracted hours, during and after regular business hours as...

  • Field Service Technician for Generators

    3 days ago

    Minneapolis, Minnesota, United States Unified Power Full time

    Job OverviewUnified Power Company, a leading national service provider, specializes in delivering comprehensive services for Uninterrupted Power Supply Units, Generators, DC Plants, PDU's, and other essential power equipment to a vast clientele exceeding 7,000 customers nationwide.Our reputation is built on the expertise of our field service and support...

  • Electronics Field Service Specialist

    1 week ago

    Minneapolis, Minnesota, United States JEOL USA, INC. Full time

    As a Field Service Engineer specializing in electron microscopy, you will be responsible for traveling to various client locations to install and provide technical assistance for advanced electron microscopes. Your role will encompass hands-on support, routine maintenance, troubleshooting, and repair of these sophisticated instruments.Key...

  • Field Engineering Technician

    1 week ago

    Minneapolis, Minnesota, United States Kodak Full time

    Field Service Technician - Kodak SystemsWe are seeking a dedicated Field Service Technician to join our team, focusing on Kodak and multi-vendor systems. In this role, you will be responsible for the installation, maintenance, and repair of hardware, software, and networking products at customer locations. Your goal will be to ensure that all systems operate...

  • Field Services Trainer

    54 minutes ago

    Minneapolis, Minnesota, United States Soap Creek Resources Full time

    Job SummaryWe are seeking a highly skilled and experienced Field Services Trainer to join our team at Soap Creek Resources. As a key member of our Engineered Solutions business unit, you will be responsible for delivering high-quality training services to our customers.Key ResponsibilitiesTraining Development and Delivery: Develop, control, and distribute...

  • Field Service Specialist

    1 week ago

    Minneapolis, Minnesota, United States Concentric Full time

    Job TypeFull-timeCompany OverviewConcentric stands as a premier national provider of industrial power services, specializing in forklift and critical power solutions, alongside maintenance offerings that guarantee seamless and sustainable facility power. Our hallmark solutions, Guaranteed POWER and Perpetual POWER, are pioneering initiatives aimed at...

  • Field Geologist

    3 weeks ago

    Minneapolis, Minnesota, United States Barr Engineering Co. Full time

    Job Description:Summary:The person in this position will be part of an innovative and collaborative geotechnical engineering team of over 90 geotechnical engineers and geologists. Barr's geotechnical engineering team serves the fuels, mining, power, and public sectors. We provide a wide array of services related to foundations, dams, embankments, landslides,...