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Sales Manager

4 months ago


Amherst, Massachusetts, United States Doppelmayr USA, Inc. Full time

With a rich 130-year history, Doppelmayr is the leading manufacturer of Ropeway Transportation systems (ski lifts) across the globe. Doppelmayr products are known for top safety and quality, with innovative new designs and technology to keep up with the changing world. We continue to set standards in ropeway mobility both in summer and winter tourism areas as well as in urban passenger transport and material handling. The Sales Manager will play a pivotal role in driving sales growth by leveraging technical expertise to serve our existing ski industry client base in the Midwest and Eastern USA and to grow our market share in these regions. The ideal candidate will possess a unique blend of technical knowledge, sales acumen, and leadership skills to effectively communicate the value proposition of our products/services to prospective clients.

Reporting to the Director of Sales, the Sales Manager will be responsible for the following:

Customer Engagement and Support:

  • Serve as a trusted advisor to clients, offering technical insights and solutions to address their specific needs and challenges.
  • Ensure prompt and effective resolution of technical inquiries, issues, and escalations, collaborating with internal teams as needed.
  • Conduct regular customer visits, presentations, and follow-ups to maintain strong relationships and drive customer satisfaction.

Sales Strategy and Execution:

  • Collaborate with the sales and engineering teams to develop strategic sales plans and initiatives to achieve revenue targets.
  • Identify and pursue new business opportunities.
  • Lead sales presentations, demonstrations, and technical discussions with clients to showcase the benefits and capabilities of our products and solutions.
  • Build and maintain strong relationships with key decision-makers, influencers, and stakeholders.

Team Leadership and Development:

  • Provide leadership, guidance, and support to the technical teams throughout the execution of our projects.
  • Foster a collaborative and high-performance culture within the sales team, encouraging knowledge sharing and continuous improvement.
  • Lead by example through proactive engagement in sales activities and achievement of personal and team targets.

Technical Expertise:

  • Develop a deep understanding of our products/services, including their technical specifications, features, and applications.
  • Stay updated on industry trends, technological advancements, and competitive landscape to effectively position our offerings in the market.
  • Provide technical guidance and support to our prospective clients throughout the sales cycle.

Qualifications:

  • Bachelor's degree in a relevant technical field (e.g., Engineering, Computer Science) or business is preferred; advanced degree or MBA is a plus.
  • Ski industry experience is required; established network of ski resort contacts is a strong plus.
  • Proven track record of success in technical sales or a related field, with at least five years of experience.
  • Strong technical aptitude and understanding of complex technical concepts.
  • Excellent communication and presentation skills, with the ability to articulate technical information to both technical and non-technical audiences.
  • Demonstrated leadership abilities with experience executing challenging technical projects.
  • Strategic thinker with a results-oriented mindset and a passion for driving business growth.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Willingness to travel frequently to customer sites, industry events, internal meetings.

Doppelmayr USA, Inc. offers a competitive benefit package, including Medical, Dental and Vision Insurance, 401(k) and Health Savings Accounts with company matching contributions, Life, Accident and Long Term Disability Insurance. Paid Holidays, Paid Time off, Paid Parental Leave and a Personal ExpertVoice account are also provided to those who qualify.



Compensation details: Yearly Salary

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