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Sales Support Specialist

2 months ago

Amherst, Massachusetts, United States Hotel Equities Full time
Join the Prestigious Team at Hotel Equities

Position Overview:
We are seeking a dedicated Sales Support Specialist to enhance our operations and contribute to our esteemed reputation in the hospitality industry.

Why Choose Us?
At Hotel Equities, we prioritize your growth and career development within a supportive environment.

Key Responsibilities:
As a Sales Support Specialist, you will play a vital role in ensuring customer satisfaction through various administrative and clerical tasks related to guest interactions and sales processes.

Core Duties Include:
  • Managing phone inquiries and ensuring prompt, professional responses.
  • Drafting correspondence, reports, and forms with precision.
  • Preparing sales agreements swiftly upon receipt of requests.
  • Organizing and maintaining customer files and documentation.
  • Assisting sales managers with proposals, projects, and special events.
  • Facilitating effective communication within the sales team.
  • Conducting weekly reviews of trace files to ensure follow-up.

Additional Responsibilities:
Provide assistance to guests with special requests and modifications as necessary.

Work Schedule:
This is a full-time position, typically requiring 40 hours per week, Monday through Friday, from 9 AM to 5 PM.

Qualifications:
Knowledge:
Proficiency in typing (60 WPM), Microsoft Office Suite, and standard business communication formats.

Skills:
Strong listening, speaking, and comprehension abilities are essential for effective communication with clients and team members.

Abilities:
Organizational skills to manage office supplies and maintain filing systems.

Education:
A high school diploma or equivalent is required.

Experience:
Prior experience in a secretarial or administrative role is preferred.

Work Environment:
This position is performed indoors, ensuring a comfortable working atmosphere.

Benefits:
  • Comprehensive health insurance
  • 401(k) with matching contributions
  • Paid time off
  • Employee discounts
  • Flexible spending accounts
  • Life and dental insurance

We look forward to welcoming a new member to our team who is eager to contribute to our success