Director of Advancement Operations

4 weeks ago

Charleston, West Virginia, United States Eastern Illinois University Full time

Eastern Illinois University invites applications for Director of
Advancement Operations. This position, reporting directly to the
Vice President for University Advancement (VPUA) and serving on the
EIU Advancement leadership team, is responsible for advancement
operations for central advancement. The successful candidate will
be a collaborative, innovative, detail-oriented and data-driven
advancement professional who will establish new operational
standards and participate in the creation of new fundraising
strategies as we prepare to launch a comprehensive fundraising
campaign. This position will also serve as our key data and
portfolio strategist and will play a key role in the launch of our
new CRM.

Located in Charleston, Illinois, Eastern Illinois University is
a regional comprehensive institution, and we are committed to
offering all students an exceptional, accessible, and affordable
education. In fact, EIU offers the lowest cost of attendance of any
public university in Illinois. Our picturesque campus offers more
than 100 undergraduate majors and 36 graduate degree programs. It's
an exciting time to join EIU as a member of the advancement team.
Guided by the work of Plan 2028, EIU's strategic plan, we are
preparing for a comprehensive fundraising campaign. We have immense
opportunity to build driven philanthropic opportunities for donors
in areas such as scholarships, experiential learning support,
student success and persistence, student life and experiences,
innovative spaces and technologies, and more.

This position is responsible for the development and execution
of advancement guidelines and procedures including, but not limited
to, data integrity, gift acceptance, counting and reporting
standards, prospect management, naming and recognition, donor
recognition and acknowledgment, endowment reporting, and
professional development.

Job Duties Include

Develop, implement, and maintain advancement operational
policies, procedures and resources, including process
documentation, prospect management, fundraising and records
management policies, job aids, strategic plans, proposal templates,
resources for colleges and other stakeholders, and more
Oversee the creation and implementation of a new stewardship
processes, including the creation of a centralized gift
acknowledgement program
Help establish and provide oversight for fundraising goal
setting, advancement metrics and analysis, portfolio performance
evaluation, fundraising campaigns, and centralized and unit-
specific advancement annual planning
Serve as lead advancement data strategist, overseeing our CRM
as well as helping to establish new pipeline, portfolio management,
and prospecting strategies
Oversee the creation and implementation of advancement hiring,
talent management, and professional development strategies
Help establish our goals, fundraising strategies, and
operational needs for our fundraising campaign
Oversee the creation and implementation of a strategic and
comprehensive advancement communications plan that inspires
philanthropic support and promotes increased engagement
Provide oversight for advancement's mass communication calendar
and policies
Provide oversight for advancement marketing, communication, and
impact reporting projects
Provide budgetary and business operations oversight for all
areas of advancement

Diversity and Inclusion: Eastern Illinois
University is committed to fostering a learning community where all
members feel welcomed and valued. The university provides equality
of opportunity in all areas of campus life and we strive to
recognize and appreciate the unique value of our students, faculty,
and staff. Every member of campus has the right to learn and work
in an environment free of discrimination and harassment, and beyond
that, our goal is for all members of our community to develop a
strong sense of belonging to Eastern Illinois University.

The University and Community: Eastern
Illinois University takes pride in creating a warm, welcome
environment for all faculty, staff, and students. Established in
1895, EIU boasts a rich, 125-year tradition of preparing students
for their personal and professional goals. A traditional regional
residential institution, EIU offers a superior education at a
relatively low cost while consistently earning high rankings and
distinctions for its affordability, academic program quality,
career placement rates, campus safety, online degree options,
student support, and sustainability initiatives. EIU focuses on
individualized attention and superior student relationships, and
has earned recognition as the highest- ranking independent public
regional university in Illinois and a place among the Midwest's top
public regional universities according to U.S. News and World
Report. EIU hosts more than 175 student organizations on campus,
and offers a variety of cultural events, NCAA Division I athletics,
and active research opportunities for its students to enjoy and to
thrive. EIU has become recognized for providing the resources of a
large institution while creating the kinds of individual
relationships that support student and alumni success.

Eastern Illinois University is located in Charleston, Illinois -
a comfortable and safe east central town within a two-to three-hour
drive of three major metropolitan areas -- Chicago, Indianapolis,
and St. Louis.


Qualifications

Bachelor's degree from an accredited post-secondary
institution.
A minimum of ten years of experience in higher education
advancement
Proficiency with Raiser's Edge, Blackbaud, or other CRM
software
Experience building, refining, and measuring new operational
strategies and processes
Excellent communication, negotiation, and presentation
abilities
Experience working in a collaborative, team-oriented
environment
Demonstrated commitment to diversity, equity, and inclusion and
experience in promoting inclusive excellence
Ability to maintain confidentiality

Preferred Qualifications
Master's degree
Advancement CRM implementation experience
Supervisory experience
Advancement data experience
Communications experience
Experience working in multiple functional areas of
advancement
Campaign experience
Demonstrated ability to positively represent EIU in visits with
alumni, donors and constituents

Knowledge, Skills and Abilities
Demonstrated understanding of all functional areas of an
advancement organization, preferably in a higher education
environment
Knowledge of advancement data and reporting capabilities
Strong active listening and communication skills
Ability to maintain confidentiality and exhibit exceptional
judgement

Salary is competitive and commensurate with experience. EIU is
pleased to offer employees exceptional benefits.
Application Instructions

A complete application will include a cover letter, resume and
contact information for three professional references.
Application materials must be submitted to Interfolio
via

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