Instructional Technology Support Director

6 days ago


Charleston, West Virginia, United States Commonwealth of Virginia Full time
Job Summary

The Commonwealth of Virginia seeks a highly skilled and experienced professional to serve as the Director of Learning Technologies Support. This key leadership role will oversee the development and implementation of technology-enhanced learning environments, tools, and services to support the educational mission of the Commonwealth.

Key Responsibilities
  • Lead a team of learning technologies specialists in providing faculty-facing services for various digital learning platforms, including learning management systems, video conferencing tools, and content management systems.
  • Develop and deliver professional development workshops, on-demand training, and one-on-one consultations to support faculty in effectively using technology-enhanced learning tools.
  • Provide technical expertise to resolve complex support requests and contribute to the development of documentation and knowledge base resources.
  • Collaborate with university faculty, staff, and vendors to identify and implement emerging technologies that enhance the learning experience.
  • Supervise and mentor team members, providing coaching and support to ensure effective team performance and collaboration.
  • Participate in strategic planning and decision-making to ensure alignment with the Commonwealth's educational goals and objectives.
Requirements
  • Bachelor's degree in a relevant field, such as educational technology, instructional design, or a related field, plus several years of experience in a related field.
  • Proven expertise in learning management systems, video conferencing tools, and other digital learning platforms.
  • Excellent communication, interpersonal, and leadership skills, with the ability to work effectively with diverse stakeholders.
  • Experience in supervising and mentoring team members, with a strong focus on team development and collaboration.
  • Ability to analyze complex technical issues and develop effective solutions.
Preferred Qualifications
  • Advanced degree in a relevant field, such as educational technology or instructional design.
  • Experience working with university faculty to develop educational materials and support their use of technology-enhanced learning tools.
  • Proven track record of designing and delivering effective professional development programs and workshops.
  • Experience in strategic planning and decision-making, with a focus on aligning technology-enhanced learning initiatives with educational goals and objectives.


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