Operations Director
7 days ago
The Amenity Collective is seeking a highly skilled and experienced Operations Director to lead our team and drive business growth.
Key Responsibilities- Strategic Planning: Develop and implement business strategies to improve efficiency, increase profitability, and drive growth.
- Operational Management: Oversee the day-to-day operations of our facilities, ensuring seamless delivery of services and exceptional customer experiences.
- Team Leadership: Lead and manage a team of professionals, providing guidance, support, and development opportunities to ensure high performance and employee satisfaction.
- Financial Management: Manage budgets, optimize expenses, and ensure financial stability and growth.
- Customer Relations: Foster strong relationships with clients, residents, and guests, ensuring exceptional customer service and satisfaction.
- Compliance and Risk Management: Ensure adherence to company policies, procedures, and regulatory requirements, minimizing risk and ensuring a safe working environment.
- Business Development: Identify opportunities for growth, develop business plans, and implement strategies to drive revenue and expansion.
- Experience: Proven track record as a General Manager or similar executive role, with a minimum of 5 years of experience.
- Industry Knowledge: Background in the aquatics or similar industry, with a deep understanding of business processes and functions.
- Skills: Strong analytical, communication, organizational, and leadership skills, with the ability to problem-solve and adapt to changing circumstances.
- Education: Bachelor's degree in Business or a relevant field, with a Master's degree preferred.
- Sitting, Standing, and Walking: Prolonged periods of sitting, standing, and walking, with occasional lifting and carrying of objects.
- Computer Use: Prolonged use of computers, with frequent use of hands and finger coordination.
- Working Conditions: Working outdoors for prolonged periods, with occasional exposure to extreme temperatures and weather conditions.
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