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Business Services Supervisor

3 months ago

Minneapolis, Minnesota, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

June 11, 2024

Department:

AHCI Cancer Center Minneapolis

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

None

Job Summary:

Supervises business support areas in a single specialty or multi-specialty site. Organizes work site and work processes to optimize service and operational efficiencies.

Key Position Details:

FT, day shift, no weekends

Benefit eligible role

Job Description:

Principle Responsibilities

  • Plans, coordinates, and directs business operations.
    • Coordinates registration/scheduling.
    • Manages medical billing charge entry.
    • Maintains medical records.
    • Coordinates patient care coordination.
    • Directs patient service representatives.
    • Supports ongoing process improvement and problem resolutions.
    • Implements policies, and procedures.
  • Manage and develop staff and work teams.
    • Coordinates with recruitment in selecting and retaining qualified applicants.
    • Trains and orients new staff.
    • Manages the performance of staff, including; coaching, recognizing, and delivering annual performance reviews.
  • Address patient concerns.
    • Works with providers and staff to address patient and/or family member concerns.
    • Takes appropriate action to ensure resolution to concerns.
  • Participates in the budget process.
    • Develops and monitors the operations budget for area responsible.
    • Ensures financial and staffing target are met.
    • Uses critical thinking to offer suggestions and innovations that work towards continuous quality improvements.
    • Other duties as assigned.

Job Requirements

  • For all other locations (other than New Ulm): Bachelor's degree preferred;
    Associates degree in business or health related field and 4 years of related experience required or 6 years of related experience and must commit to enroll in an Associate's program within 6 months of hire and obtain an Associate's degree within 4 years of hire. 2 years of leadership experience preferred
  • For New Ulm Medical Center, Associates degree preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.