Patient Care Supervisor

7 hours ago


Minneapolis, Minnesota, United States Fairview Health Services Full time
Job Title: Patient Care Supervisor

Job Summary:

We are seeking a highly skilled and experienced Patient Care Supervisor to join our team at Fairview Health Services. As a Patient Care Supervisor, you will be responsible for assisting the Manager/Director with department operations, including supervision of personnel and projects as delegated.

Responsibilities:

  • Partner with the Manager/Director to supervise/manage day-to-day or shift-to-shift operations to ensure support of the mission, vision, values, and goals of the organization.
  • Assist the Manager/Director to plan, manage, coordinate, and evaluate patient care activities, including staffing, resource management, quality and safety, regulatory compliance, and financial management.
  • Prioritize assignments to assure timely, productive, and efficient use of resources.
  • Assist the Nurse Manager to manage equipment inventory and supply management within operational budget.
  • Collaborate with Nursing, Provider leadership, and other team members to implement and evaluate standards of practice.
  • Collect and analyze quality data and use process improvement methodology to ensure delivery of safe and quality patient care.
  • Assist with department change and act as a change agent in system change, procedure change, and process changes.
  • Demonstrate skills/abilities in provision of patient care.
  • Ensure unit protocols, benchmarks, and hospital procedures are initiated appropriately.
  • Assist the Manager/Director to develop, implement, monitor, and evaluate the quality improvement initiatives.
  • Assist the Manager/Director with human resources management to achieve quality service and positive employee relations.
  • Ensure compliance with organizational policies and procedures.
  • Advocate for patient, family, and staff needs.
  • Drive improvement activities that promote patient-centered care and positive customer experience.
  • Assist the Manager/Director to ensure staff compliance in areas of job requirements, education, and clinical competency.
  • Promote a culture of high employee engagement, professional development, nursing education, and research.

Qualifications:

  • Bachelor's degree in Nursing. If Master's degree is in nursing or healthcare, Bachelor's degree in other area of study will be accepted.
  • Two years of nursing experience, at least one of which in a formal or informal (charge, lead, preceptor) leadership role. Knowledge of patient population served in area of responsibility.
  • Licensed Registered Nurse. Ability to obtain Minnesota nursing license at time of hire.
  • BLS certification.

Preferred Qualifications:

  • Masters degree in nursing, healthcare administration, business administration, or related field.
  • BMT experience highly desired.
  • Experience working with teams on quality improvement activities.
  • Leadership experience preferred.
  • ANCC or AONL Certification.


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