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Security Dispatcher NRSOC Nights
4 months ago
Number of Job Openings Available:
1Date Posted:
May 23, 2024Department:
North Region SecurityShift:
Permanent Nights (United States of America)Shift Length:
12 hour shiftHours Per Week:
40Union Contract:
Non-UnionWeekend Rotation:
Every OtherJob Summary:
Provides a safe and secure environment by managing emergency and non-emergency calls. Observes cameras and monitors alarms and radio networks. Initiates communications for urgent and evolving crises and emergency situations.Key Position Details:
- 4 hours on Wednesday (YTBD)
- Sunday, Monday, Tuesday
- Thursday, Friday, Saturday off.
- 80 hours over a two-week period
Job Description:
Principle Responsibilities
- Manages requests for security and emergency services.
- Monitors and answers phones, radios, intercoms, and other communication tools.
- Prioritizes calls for service based on urgency and criticality and initiates appropriate action.
- Gathers detailed information from caller.
- Records all officer activities via case/incident management systems.
- Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems.
- Monitors the safety and security of the physical environment.
- Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems.
- Receives and processes badge access change requests.
- Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process.
- Other duties as assigned.
Job Requirements
- Associate's or Vocational degree in general studies preferred
- 0 to 2 years working in dispatch or call center, Security Operations Center, or related function preferred
- May be required to travel between sites
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently