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Safety and Security Specialist

2 months ago

Cedar Rapids, Iowa, United States UnityPoint Health Full time

Overview:

A Safety and Security Specialist is tasked with ensuring a safe and secure atmosphere for the healthcare community. This role involves activities aimed at identifying, deterring, mitigating, or rectifying situations—both routine and urgent—that fall within the department's responsibilities as they arise on properties owned or managed by the healthcare organization.

Why UnityPoint Health?

  • Culture: At UnityPoint Health, you will find a fulfilling career within a culture defined by steadfast values and a commitment to doing what is right for those we serve.
  • Benefits: Our competitive Total Rewards program provides benefits options such as 401K matching, paid time off, and educational assistance tailored to your needs and priorities, regardless of your life stage.
  • Diversity, Equity, and Inclusion Commitment: We are dedicated to ensuring that every voice is heard, irrespective of role, race, gender, religion, or sexual orientation.
  • Development: We believe that providing support and development opportunities is crucial for delivering an exceptional employment experience.
  • Community Involvement: Become an integral part of our mission to enhance the health of the individuals and communities we serve.

Hear more from our team members about why UnityPoint Health is an excellent workplace.

Responsibilities:

Key Duties and Responsibilities:

  • The Safety and Security Specialist is responsible for maintaining a safe and secure environment across all UnityPoint Health-St. Luke's Hospital properties.
  • Contribute to the development of security protocols that address the daily physical security requirements of the healthcare facility.
  • Exhibit initiative to enhance quality and customer service by striving to exceed expectations; demonstrate strong public relations skills, including active listening, providing clear explanations, accurate directions, and maintaining a helpful demeanor.
  • Establish and nurture professional relationships with patients, visitors, staff, and medical professionals.
  • Collaborate effectively with external law enforcement agencies.
  • Conduct patrols of the campus grounds and buildings, either on foot or via mobile patrol, in all weather conditions.
  • Monitor individuals accessing the property to ensure they have legitimate reasons for being present.
  • Communicate daily security activities to the Emergency Communications Center (ECC) for proper documentation.
  • May be required to serve as a dispatcher in the ECC as needed, responding to both emergency and routine service requests.
  • Document relevant incidents, conduct investigations as necessary, and monitor security cameras and other equipment as directed.
  • Consistent execution of these responsibilities contributes to the UnityPoint Health-St. Luke's Hospital goal of delivering quality patient care while ensuring a safe environment for patients, visitors, and staff.
  • Maintain strict confidentiality regarding patient and hospital information.

Qualifications:

  • High School Diploma or GED.
  • Valid driver's license for work-related driving.
  • Fluent in reading, writing, comprehending, and speaking English.
  • Exceptional communication skills are essential.
  • Able to interact effectively with all customers, including associates, patients, physicians, and the public.
  • Capable of performing duties in a fast-paced environment with multiple priorities.
  • Ability to communicate effectively with individuals from diverse professional, educational, cultural, and lifestyle backgrounds.