Current jobs related to Shelter Operations Supervisor - Cambridge, Massachusetts - Bay Cove Human Services, Inc.
-
Weekend Shelter Operations Manager
1 week ago
Cambridge, Massachusetts, United States Hildebrand Full timeJob SummaryThe Weekend Shelter Operations Manager will oversee the weekend operations of Hildebrand's Emergency Program, ensuring the high functioning of emergency shelter operations. This role will work closely with the Family Shelter Weekend Supervisor to plan and communicate with the Congregate Leadership team and broader management team.Key...
-
Shelter Operations Manager
4 weeks ago
Cambridge, Massachusetts, United States Bay Cove Human Services Full timeShelter Manager - CASPAR Emergency ShelterJob Summary:The Shelter Manager plays a critical role in ensuring the smooth operation of the CASPAR Emergency Shelter. Reporting to the Program Director, this individual will provide on-site oversight and support to shelter staff, ensuring that services are accessible, inviting, and effective for individuals...
-
Operations Supervisor
2 weeks ago
Cambridge, Massachusetts, United States Colwen Hotels Full timeOperations Supervisor Job DescriptionColwen Hotels is seeking an experienced Operations Supervisor to join our team at AC Hotel Cambridge. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our front office and housekeeping teams.Key Responsibilities:Train and support associates to ensure...
-
Clinical Operations Supervisor
2 weeks ago
Cambridge, Massachusetts, United States Mass General Brigham Full timeJob DescriptionMass General Brigham is seeking a Registered Nurse (RN) Clinic Supervisor for a nursing job in Cambridge, Massachusetts.Specialty: ClinicDiscipline: RNDuration: Ongoing24 hours per weekShift: 8 hoursEmployment Type: StaffAs a Clinical Operations Supervisor, you will be responsible for the 360 clinical, logistic, and administrative oversight of...
-
Nursing Operations Supervisor
4 weeks ago
Cambridge, Massachusetts, United States Mass General Brigham Full timeJob Title: RN Supervisor Nursing OperationsMass General Brigham is seeking a highly skilled Registered Nurse (RN) to fill the role of Med Surg Supervisor. This position is responsible for overseeing the day-to-day operations of the nursing department, ensuring the delivery of high-quality patient care.Key Responsibilities:Facilitate optimal utilization of...
-
Case Support Specialist
2 weeks ago
Cambridge, Massachusetts, United States SOS International LLC Full time{"title": "Case Aide", "description": "Job SummarySOSi is seeking a dedicated Case Aide to support our team in Cambridge, MA at an emergency shelter and day center for unhoused families.The Case Aide will provide administrative support for data entry and other functions to assist case managers in delivering essential services to families in need.Key...
-
Case Aide
3 weeks ago
Cambridge, Massachusetts, United States SOS International LLC Full timeJob Title: Case AideSOS International LLC is seeking a dedicated Case Aide to support our team in Cambridge, MA at an emergency shelter and day center for unhoused families.Job Summary:The Case Aide will provide administrative support for data entry and other functions to assist case managers in delivering essential services to families in need.Key...
-
Case Support Specialist
5 days ago
Cambridge, Massachusetts, United States SOS International LLC Full timeJob SummarySOS International LLC is seeking a dedicated Case Aide to support our team in Cambridge, MA at an emergency shelter and day center for unhoused families.The successful candidate will provide administrative support for data entry and other functions to assist case managers in delivering essential services to families in need.Key...
-
Caregiver Support Specialist
4 weeks ago
Cambridge, Massachusetts, United States SOS International LLC Full timeJob Title: CaregiverSOS International LLC is seeking a dedicated Caregiver to join our team in Cambridge, Massachusetts. As a Caregiver, you will play a vital role in providing direct care and supervision to unhoused family guests within a shelter environment or day center.Key Responsibilities:Conduct intake services, including recording guests' personal...
-
Caregiver Assistant
2 weeks ago
Cambridge, Massachusetts, United States SOS International LLC Full timeJob Title: CaregiverSOS International LLC is seeking a dedicated and compassionate Caregiver to join our team in Cambridge, Massachusetts. As a Caregiver, you will play a vital role in providing direct care and supervision to our guests within a shelter environment or day center.Key Responsibilities:Conduct intake services, including recording guests'...
-
Case Support Specialist
2 weeks ago
Cambridge, Massachusetts, United States SOS International LLC Full timeJob Title: Case AideSOS International LLC is seeking a dedicated and detail-oriented Case Aide to support our team in Cambridge, MA. The successful candidate will provide administrative support to case managers, ensuring the delivery of essential services to families in need.Key Responsibilities:Provide administrative support to case managers, including data...
-
Clinical Operations Supervisor
1 week ago
Cambridge, Massachusetts, United States ProPivotal Full timeRN (Registered Nurse) CoordinatorThis role involves supervising the clinical operations of all nursing floors in the absence of the Nurse Manager and/or Director of Nursing, and assuming administrative responsibilities for the Center in the absence of executive administrative personnel.Key Responsibilities:Make clinical rounds to ensure appropriate nursing...
-
Operating Room Nurse
2 weeks ago
Cambridge, Massachusetts, United States Mass General Brigham Full timeOperating Room Nurse OpportunityMass General Brigham is seeking a skilled Operating Room Nurse to join our team in Cambridge, Massachusetts.About the RoleSpecialty: Operating RoomDiscipline: Registered NurseDuration: OngoingHours: 40 hours per weekShift: 8 hoursEmployment Type: StaffAs an Operating Room Nurse at Mass General Brigham, you will be part of a...
-
Quality Assurance and Operations Supervisor
1 week ago
Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full timeJob Summary:We are seeking a highly motivated and experienced Quality Assurance and Operations Supervisor to join our team at the Massachusetts Institute of Technology. As a key member of our Custodial Services team, you will be responsible for providing supervision, resources, and direction to teams striving to achieve exceptionally high levels of...
-
Parking Operations Supervisor
1 month ago
Cambridge, Massachusetts, United States SP Plus Corporation Full timeJob SummarySP+ is seeking a skilled Parking Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day management of our parking facilities, adhering to company policies and procedures, and providing exceptional customer service.ResponsibilitiesParticipate in programs to improve...
-
Homeless Case Manager
5 days ago
Cambridge, Massachusetts, United States City of Cambridge Massachusetts Full timeAbout the Role:The City of Cambridge Massachusetts is seeking a skilled Homeless Case Manager to join our team. As a key member of our Department of Human Service Programs, you will play a vital role in enhancing the quality of life for Cambridge residents.Reporting to the Director of the Multi-Service Center, you will serve a critical function within the...
-
Medical Services Team Lead
5 days ago
Cambridge, Massachusetts, United States Bay Cove Human Services Full timeJob Summary:Bay Cove Human Services is seeking a highly skilled and compassionate individual to fill the role of Medical Services Team Lead. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of our facility during your scheduled shift.Key Responsibilities:Enforce policies and procedures of the programMaintain...
-
Bilingual Case Manager
5 days ago
Cambridge, Massachusetts, United States Hildebrand Full timeJob OpportunityHildebrand is seeking a skilled Bilingual Case Manager to join our team in disrupting the cycle of homelessness for greater Boston families.Job SummaryWe are looking for a dedicated professional to support families exiting our Emergency Shelter for 24 months. The ideal candidate will have a strong understanding of Massachusetts benefit...
-
Bilingual Stabilization Case Manager
4 weeks ago
Cambridge, Massachusetts, United States Hildebrand Full timeStabilization Case ManagerHildebrand is seeking a highly skilled and compassionate Stabilization Case Manager to join our team. As a key member of our staff, you will play a critical role in helping families experiencing homelessness achieve stability and self-sufficiency.Key Responsibilities:Support families exiting Hildebrand Emergency Shelter for 24...
-
Shift Leader
5 days ago
Cambridge, Massachusetts, United States Bay Cove Human Services Full timeJob Summary:The Shift Leader is a critical role within Bay Cove Human Services, responsible for ensuring the smooth operation of our emergency shelter program. This position requires a leader who can create a welcoming and safe environment for homeless adults, providing respite from hazardous weather conditions. The Shift Leader will work closely with Direct...
Shelter Operations Supervisor
2 months ago
At Bay Cove Human Services, our mission is to collaborate with individuals to navigate challenges and achieve their personal aspirations. We fulfill this mission by offering tailored and compassionate services to those confronting issues related to developmental disabilities, mental health, substance use disorders, and homelessness across more than 175 program locations in Greater Boston and Southeastern Massachusetts.
We are dedicated to fostering a diverse workforce and encourage candidates from all backgrounds and experiences to consider joining us.
Position Overview: The Shelter Operations Supervisor plays a crucial role in assisting the Program Director in establishing the overall strategy and providing direct oversight of the shelter during evening hours. This position is vital to Bay Cove's mission, ensuring that our services are accessible, welcoming, effective, and efficiently managed, thereby creating an environment conducive to personal growth for our guests.
This is a non-exempt role.
Key Responsibilities:
- Guide shelter support staff to deliver safe, respectful, and compassionate services within a low-threshold environment, grounded in evidence-based practices, including harm reduction and trauma-informed care principles.
- Facilitate effective communication with the First Step outreach team and assist in providing emergency mats for individuals identified by the outreach team.
- Oversee the management of emergency and overflow mats.
- Ensure the safety and well-being of guests through visual monitoring, active engagement, and adherence to established routines and safety protocols, recognizing the trauma many guests have experienced.
- Support the safety of guests and the facility by assisting shelter support staff with scheduled safety inspections and monitoring common areas both inside and outside the facility, providing constructive feedback and redirection as necessary.
- Complete necessary documentation during intake and maintain records in the Homeless Management Information System (HMIS) as required.
- Adhere to safety plans and restrictions set forth by shelter leadership.
- Promptly report any safety concerns to colleagues and collaborate to develop a response plan, ensuring incidents are communicated to the supervisor on duty or on-call as soon as it is safe to do so, followed by a written report after the situation stabilizes.
- Provide crisis intervention and de-escalation as needed, including contacting emergency services for situations that cannot be safely managed on-site and offering emergency assistance until professional help arrives.
- Assist shelter support staff in following established policies and procedures while addressing guest concerns.
- Perform other job-related duties as assigned.
- Preferred Bachelor's Degree in psychology or related human service fields.
- Minimum of two (2) years of experience in health or human services.
- Experience working with individuals experiencing homelessness and behavioral health or substance use disorders is preferred.
- Strong professional writing, interpersonal, and organizational skills.
- Basic proficiency in word processing and computer functions using Windows, Word, and Google applications.
- Individuals with lived experience are encouraged to apply.
- Job Family: DC Supervisor I
- Job Function: 9A
- Pay Type: Salary
