Customer Project Specialist

2 months ago


El Paso, Texas, United States Schneider Electric USA, Inc Full time
This position is accountable for ensuring customers receive the best possible service. By reviewing order content and customer needs the individual commits to a shipment date. Software aids in the decision process however attention to detail and accurate data entry is imperative. Timely and accurate communication to project managers and sales representatives provides needed information to the customer on order status.

What will you do?

• Commits to scheduled ship dates to achieve customer needs and balance plant loading.

• Schedules incoming orders (new and change orders).

• Attends production meetings to review order status.

• Communicates information to project managers and sales representatives in a timely fashion.

• Utilizes a base knowledge of SE products and their use.

• Maintains accurate and complete documentation of customer communication and action taken.

• Maintain customer request (CR) system and timely feedback to project managers and customers.

What qualifications will make you successful?

• Bachelor's Degree in related field

• Ability to interact with engineering and manufacturing personnel

• Experience with Quote to Cash a plus

• Advanced computer skills (examples: Excel, AMAPS (Advanced Manufacturing Accounting and Production System), Symmetry, Quote to Cash)

• Must be able to effectively utilize time to balance internal/external communication.

• Experience working with field sales, consulting engineers, distributors, and installation contractors a plus

• Experience working in a manufacturing environment a plus

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: .

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

Who will you report to?
Customer Service Project Manager

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

€34.2bn global revenue
+12% organic growth
employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.This position is accountable for ensuring customers receive the best possible service. By reviewing order content and customer needs the individual commits to a shipment date. Software aids in the decision process however attention to detail and accurate data entry is imperative. Timely and accurate communication to project managers and sales representatives provides needed information to the customer on order status.

What will you do?

• Commits to scheduled ship dates to achieve customer needs and balance plant loading.

• Schedules incoming orders (new and change orders).

• Attends production meetings to review order status.

• Communicates information to project managers and sales representatives in a timely fashion.

• Utilizes a base knowledge of SE products and their use.

• Maintains accurate and complete documentation of customer communication and action taken.

• Maintain customer request (CR) system and timely feedback to project managers and customers.

What qualifications will make you successful?

• Bachelor's Degree in related field

• Ability to interact with engineering and manufacturing personnel

• Experience with Quote to Cash a plus

• Advanced computer skills (examples: Excel, AMAPS (Advanced Manufacturing Accounting and Production System), Symmetry, Quote to Cash)

• Must be able to effectively utilize time to balance internal/external communication.

• Experience working with field sales, consulting engineers, distributors, and installation contractors a plus

• Experience working in a manufacturing environment a plus



  • El Paso, Texas, United States Bergelectric Full time

    Job DescriptionOverviewThe Project Coordination Specialist plays a vital role in supporting the management of projects from initiation to completion under the guidance of a Project Manager. This position involves assisting a Project Manager, Senior Project Manager, or multiple Project Managers in the planning, directing, and coordinating of construction...


  • El Paso, Texas, United States Jobot Full time

    Job Overview:We are currently seeking a motivated and detail-oriented Project Coordination Specialist to join our expanding team. This pivotal role involves supporting our Project Manager in the planning, organization, and execution of various construction initiatives. You will play a crucial part in ensuring that projects are completed on time, within...


  • El Paso, Texas, United States Bath Planet Full time

    Experienced Customer Service SpecialistBath Planet is a leading name in the acrylic bath renovation sector, dedicated to enhancing the beauty of bathrooms throughout North America by producing and installing stylish, durable, and low-maintenance bath remodeling products.We are currently seeking a skilled Customer Service Specialist with a background in...


  • El Paso, Texas, United States BL Harbert International LLC Full time

    B.L. Harbert International LLC is seeking a Construction Project Specialist for various international assignments. The ideal candidate must possess a strong understanding of architectural plans and specifications. Familiarity with industry standards and regulations such as ASTM, ACI, AISC, and CRSI is essential.Key Responsibilities:Experience in areas...


  • El Paso, Texas, United States Paragon Prime Solutions Full time

    Customer Engagement Specialist PositionAs a Customer Engagement Specialist (CES) at Paragon Prime Solutions, you will play a crucial role in showcasing our brand to customers across the nation. In this position, you will interact with a diverse array of telecommunications products, services, and entertainment solutions, customizing offerings to align with...


  • El Paso, Texas, United States City of El Paso, TX Full time

    Salary: $46, $72,150.00 Annually Location: Various Locations within the City of El Paso, TX Job Type: Unclassified Job Number: U Department: HEALTH ADMIN FLSA: Exempt RequirementsMOS Code: 1005 (Navy), 89A (Army) Education and Experience: A Bachelor's degree or higher in accounting, finance, business or public administration or a related field, including a...


  • El Paso, Texas, United States DISH Network L.L.C Full time

    Join Our Team as a Customer Support SpecialistDISH Network L.L.C, a leader in the connectivity industry, has been transforming the landscape of communication for over four decades. We offer a diverse range of services including:Satellite Television Services: Delivering high-quality entertainment to our customers.Live Streaming and On-Demand Programming:...


  • El Paso, Texas, United States Summit Strive Consulting Full time

    Job OverviewPosition Summary:As a Customer Engagement Specialist, you will interact directly with our clients' local clientele, enhancing brand visibility and identifying customized solutions. Your responsibilities include providing expert assistance, addressing customer inquiries, and recommending the best telecommunications products or services. We seek...


  • El Paso, Texas, United States HIRING ASAP Full time

    We are looking for a committed Customer Support Specialist to become a vital part of our organization and play a key role in the ongoing success of our clients. In this position, you will be tasked with building and maintaining relationships within your assigned territory, interacting with influential stakeholders.Your responsibilities will include:Managing...


  • El Paso, Texas, United States Firstchoicehiring Full time

    Location: Enterprise, ALPosition: Automotive Customer Service SpecialistExperience: PreferredCompensation: $100,000+ Potential Income with Excellent BenefitsAt Firstchoicehiring, we pride ourselves on being a family-oriented organization that fosters a rewarding career environment. We are currently in search of dedicated Customer Service Specialists to...


  • El Paso, Texas, United States Garment Processors - USA Inc Full time

    Job OverviewThe Customer Support Specialist is responsible for managing incoming communications from clients, addressing inquiries, and resolving any issues they may encounter. This role involves handling a variety of inbound and outbound interactions, actively listening to client needs, and providing effective solutions and resources.Key...


  • El Paso, Texas, United States Sumitomo Electric Wiring Systems Full time

    About the RoleWe are seeking a highly skilled Customs Clearance Specialist to join our team at Sumitomo Electric Wiring Systems. As a key member of our Customs Department, you will be responsible for ensuring seamless customs clearance processes for our southbound shipments.Key ResponsibilitiesPrepare and submit Mexican Customs documents and electronic US...


  • El Paso, Texas, United States Partners Personnel Full time

    Job OverviewWe are looking for a Bilingual Customer Support Specialist to become a vital part of our team. In this role, you will assist customers by delivering product and service details while addressing technical challenges.Key Responsibilities:Respond to customer inquiries and resolve complaintsOffer detailed information regarding our products and...


  • El Paso, Texas, United States Helen of Troy Full time

    Role OverviewThe Customer Support Specialist I plays a vital role in ensuring that customer expectations are consistently met across various departments including Warehouse, Credit, EDI, and Marketing.Key ResponsibilitiesFacilitate the fulfillment of sales business requirements by efficiently processing sales orders.Collaborate with internal teams to enhance...


  • El Paso, Texas, United States Liberty Dental Full time

    LIBERTY Dental Plan is currently on the lookout for Bilingual Customer Support Specialists to enhance our team. This role is a Full Time, Fully Remote opportunity. Candidates must reside in Texas or nearby states. If you possess the necessary qualifications and are interested in this role, we encourage you to complete the required assessments for prompt...


  • El Paso, Texas, United States Paramount Staffing LLC Full time

    Job OverviewSeeking Customer Service Specialists with a competitive compensation packageWe are actively recruiting for a full-time position where representatives will be responsible for managing claims within the pharmaceutical sector. This role offers a competitive hourly wage along with performance-based incentives.Ideal Candidate: We are looking for...


  • El Paso, Texas, United States Fred Loya Insurance Full time

    Insurance Customer Support Specialist at Fred Loya InsuranceAre you prepared to become part of a dynamic organization and deliver outstanding customer support to our valued clients? We are in search of an Insurance Customer Support Specialist to manage new auto insurance policies, handle renewals, and assist with business marketing initiatives. Be a part of...


  • El Paso, Texas, United States MVT Services Full time

    Job OverviewMVT Services is seeking a dedicated Customer Success Specialist to join our team. This role is essential in providing outstanding support to our operational teams during evening hours.Key Responsibilities:Deliver prompt and courteous communication with clients.Be acknowledged by colleagues and clients as a vital contributor.Foster a positive...


  • El Paso, Texas, United States Ada Business Solutions Full time

    About Ada Business SolutionsAre you enthusiastic about delivering top-notch customer support and eager to contribute to a prominent technology firm that values client satisfaction? If this resonates with you, we have a rewarding position available.We are in search of driven Customer Support and Sales Specialists who possess a robust entrepreneurial mindset...


  • El Paso, Texas, United States Community Choice Financial Family of Brands Full time

    Position Overview:Bilingual Customer Support SpecialistAs a Bilingual Customer Support Specialist, you will leverage your enthusiasm for business and community engagement alongside your dedication to customer satisfaction to foster meaningful connections. You will play a crucial role in our Store Operations team, showcasing your initiative by embracing...