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Account Manager
1 month ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Commercial Lines Account Manager to join our growing team in Sebring, Florida.
The Commercial Lines Account Manager is responsible for managing and renewing accounts in keeping with agency and individual goals. Provides service in support of producer's sales duties and builds relationship with producer's clients. Carries the agency's reputation and professional manner of conducting business into dealings with clients, agency personnel and companies represented.
Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn't act like one.
Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks. We are driven to set goals high and aim even higher.
General Responsibilities:
- Assist producer in new production activities to meet or exceed production goals as jointly established with agency management.
- Renew existing business to meet or exceed production goals as jointly established with agency management.
- Obtain and follow up on information concerning underwriting, claims, and other areas as reasonably requested by agency management, customer service representatives or company representatives.
- Maintain a current level of knowledge on forms and coverage changes through bulletins and circulars and seminars.
- Issue Binders, prepare finance contracts, prepare invoices, provide account balance status when requested, and other serviceͲrelated items.
- Prepares accounts for marketing and markets accounts per instructions from Producer. x Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs during renewal process.
- Participate in seminars and classes for skill and knowledge development.
- Keep abreast of industry trends and insurance marketplace changes to help maintain a competitive status for the agency within the industry.
- Keeps suspense (activity) items current and follows up on overdue activities.
- Maintains expiration reports monthly.
- Prepares Proposals for new and renewal accounts.
- Reviews new and renewal policies for accuracy and for delivery to the insured and updates and maintains detail in the system.
- Rates, quotes, and issues policies as required.
- Issues Certificates and Auto ID cards, as needed.
- Issues Summaries of Insurance
- Analyzes loss runs and prepares Premium Loss Summaries
- Oversees CSR workflow
- Negotiates with company underwriters.
- Talks with customers by phone or in person inside of agency office, as needed.
Required Qualifications:
- Currently 220 or 440 Licensed.
- Computer literacy- knowledge of Outlook, Word, Excel, and Adobe
- Strong technical insurance knowledge and background
- strong communication and negotiation skills under stressful situations
- Ability to maintain a professional manner at all times
Preferred Qualifications:
- 2-5 years' experience in the industry is preferred
- College degree
What We Offer:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement and Student Loan Repayment Assistance
- Mental Health Resources
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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