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Sr. Service Representative

4 months ago


Phoenix, Arizona, United States Labcorp Full time

At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step

LabCorp seeking a Sr. Service Representative/Courier to join our team in Phoenix, AZ. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.

Work Schedule: Monday- Friday (start times between 9am - 4pm) schedule will vary based upon coverage needs. (overtime and rotating weekends based on business needs)

Work Location: 5005 S 40th St. Phoenix, AZ 85040

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.

Job Responsibilities:

  • Act as a floater for the logistics team providing as needed coverage for various routes
  • Provide on route training for new couriers/drivers
  • Assist with dispatch and pickups when needed
  • Load all necessary suppliers needed for the daily pickups
  • Complete daily pick up schedule in a timely manner
  • Deliver all daily picks to your branch at the end of your shift
  • Handle all specimens and lab samples in safe and efficient manner
  • Safely operate company vehicle and obey all traffic laws
  • Utilize handheld electronic device to manage daily picks up
  • Work directly with dispatcher for additional pick-ups as needed
  • Evaluate traffic patterns, alternative routes and weather conditions as needed

Job Requirements:

  • High School Diploma or equivalent is preferred
  • Previous driver/courier experience is preferred
  • Customer service experience is plus
  • Must have a Valid Driver's License
  • Must be at least 21 years' old
  • Very punctual and strong time management skills
  • Strong attention to detail and organizational skills
  • Ability to problem solve customer issues
  • Ability to lift up to 50 lbs.
  • Ability to meet the physical demands of the position

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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