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Insurance Specialist

2 months ago

Oklahoma City, Oklahoma, United States Convatec Full time
Make a positive difference in others' lives at a job where you can say you truly love what you do

180 Medical has once again been voted one the Best Places to Work in our home state.

Our employees enjoy:

• Competitive pay plus incentives, gift cards, etc.

• Eligible to promote after 6 months

• Amazing, people-first culture

Positions Purpose:

To provide administrative support to the Organization by verifying insurance eligibility, identifying benefits, covered services, and supply limitations as needed to maintain client accounts of 180 Medical.

Have you heard that we are an award winning employer? Learn more here

Key Responsibilities:

  • Verify insurance eligibility and benefits utilizing online and phone resources
  • Determine documentation, authorization, and referral requirements through verification of benefits
  • Update insurance and document records within an internal database, to support client services and claim payment processes.
  • Interpret reference material to make informed decisions regarding insurance requirements
  • Communicate insurance eligibility and benefits to key stakeholders to assist in client account maintenance.
  • Remediate complex insurance situations
  • Cross flow pertinent information with applicable team members within the Organization
  • Support Team Supervisor on miscellaneous projects.

Qualifications/Education:

  • Must have a high school diploma, college degree preferred, not required.
  • Six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Strong attention to detail and accuracy
  • Problem-solving and critical thinking skills
  • Effective written and oral communication
  • Ability to work independently with applicable direction
  • Flexible and adaptable to change in environment and industry
  • Work with integrity, upholding organizational values and Code of Ethics
  • Clear reasoning on prioritizing multiple tasks and satisfactory organizational skills
  • Establish and maintain effective working relationships with clients of 180 Medical, insurance companies, and staff
  • Sufficient understanding and ability to effectively operate a computer, navigate through software applications, and utilize various digital tools and resources
  • Typing: 50 wpm (adjusted) highly recommended

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you