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Senior Business Transformation and Technology Consultant

2 months ago

Conyers, Georgia, United States Dover Corporation Full time

Our Story:

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Senior Business Transformation and Technology Consultant

Location: Conyers, GA (preferred), but open to hybrid or remote

What we're looking for:

We are seeking an experienced IT professional to partner with business process leadership to understand, guide, and drive optimization of Oracle configurations and data to support legacy systems, bolt on systems as well as prepare for potential Oracle migrations. This role will support efforts to evolve efficient processing operations related to order-to-cash, source-to-pay and record-to-report activities supporting our manufacturing company.

The Senior Business Transformation and Technology Consultant should be able to rapidly learn the entire systems structure (including legacy platforms) and be able to advise on the best path forward to result in a successful Oracle migration of order management, supply chain and all transactional activities in an accurate and efficient manner. This role will assist in the design and advisory processes and will gain and retain institutional knowledge. This role will flex as needed to also work on process improvements with existing technology as needed.

What you'll be responsible for in this role:

  • Advise and provide project leadership for all Oracle transitions which may include Order management, Supply chain management, O2C, P2P, R2R, reporting, and other integrations. Optimization of an Oracle multi-org schema.
  • Rapidly learning the existing systems structures, data structures and related processes
  • Coordinating with Business Process and IT, advising on the best technical paths forward to achieve process improvements and preparing the company for future Oracle migration, acquisitions, or addition of modules.
  • Documenting and retaining institutional knowledge of systems which may include organizing existing documentation, creating or coordinating the creation of process flows, technical systems flows, and other documentation as needed
  • Where necessary, write technical requirements documents in coordination and support of business requirements documents created by process/project teams.
  • Representing IT and Business Process in discovery sessions or other virtual and in-person meetings that may require technical or complex process changes requiring IT knowledge to navigate best outcomes. Gain necessary knowledge of IT processes and systems to facilitate best outcomes.
  • Lead process improvement and/or technical projects as assigned.
  • Partner with VP and Director-level constituents in business functions, IT and Security to identify, procure, implement, and support effective technology solutions in support of operating company engineering solutions.
  • Partner and collaborate with peers in Digital / CX / e-Commerce, ERP, Business Intelligence and Infrastructure solutions to design, develop and implement integrated ERP/Business solutions.
  • Act as a liaison between DFR IT, Dover IT, supplier-partners, and DFR functional owner to resolve conflicts, address operational issues, and support technology roadmap
  • Indirect matrix management and/or coordination with cross-functional team members and remote shared service center leadership.
  • Provide guidance, development, and direction to Project Managers, Business/Systems Analysts, and Supplier-Partners; Influence through formal and informal networks to achieve desired outcomes.
  • This is a Senior individual contributor role, but you may direct resources as-needed in project teams.
  • Demonstrate commitment to industry standards, company policy, integrity, ethics and legal compliance

What are the basic qualifications?

  • Bachelor's degree in IT, Accounting, Finance or a related field
  • Minimum 10+ years of progressive IT management experience
  • 5+ years working with a financial shared service team

What are the preferred qualifications?

  • Wide and deep knowledge of Oracle modules with significant experience in technical management across all Oracle modules
  • Experience managing data migration for existing entities and acquisitions.
  • Experience implementing Oracle modules and extensions of Oracle.

To be a great fit for the role:

  • Experience implementing and integrating third-party and legacy software with Oracle.
  • Experience implementing or overcoming Oracle Multi-Org.
  • Experience writing technical requirements documents, coordination with business process engineering and agile crews.
  • Experience implementing/extending High Radius and Salesforce software is a plus.
  • Working knowledge of best practices and technologies to support order-to-cash, source-to-pay and record-to-report process optimization.
  • Practical subject matter expertise in order-to-cash, procure-to-pay and record-to-report processes including a working knowledge of best practices and relevant technologies.
  • Process and systems continuous improvement mindset.
  • Experience working in a business supported by a financial shared services team (Direct experience working within a shared services team is beneficial)
  • Demonstrated ability to analyze problems, develop solutions and lead the implementation of sustainable solutions.
  • Proponent for change and demonstrated ability to lead and influence others to embrace change.
  • Experience supporting accounting processes in the manufacturing industry is a plus.
  • Strong interpersonal and communication skills, customer-oriented
  • Effective team leader, team player and cross-functional liaison
  • Demonstrated capability to lead and influence to achieve results through both direct and indirect reporting relationships.
  • Ability to work effectively with all levels of personnel.
  • Skills in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) in addition to the other technologies mentioned; working knowledge of multiple modern technologies.
  • Ability to successfully manage multiple priorities and appropriately adapt as necessary.

How We Define Our Values and Why You Should Join Our Team:

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.

  • Collaborative Entrepreneurial Spirit
  • Winning Through Customers
  • Respects and Values People
  • Expectations for Results
  • High Ethical Standards, Openness, and Trust

What's in it for you?

  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays

#LI-CW2

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.