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Account Manager

3 months ago

Minneapolis, Minnesota, United States Xcel Energy Full time

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary

The position of account manager is accountable for all aspects of managing the relationship with assigned commercial and industrial customers. The objective of this position is to drive high levels of customer satisfaction and loyalty through effective implementation of account management strategies including collaborative account planning, delivery of the demand side management programs and responding to customer needs through both formal and informal channels of influence.

Essential Responsibilities

  • Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs
  • Respond to all assigned customer inquiries including billing services, operations, rate and product/service inquires. May serve as leader on projects that set direction for these products and services.
  • Negotiate, prepare and execute contracts for energy services, customer financing, equipment leasing and other special agreements.
  • Advise and assist in local sales/account management activities including trade ally meetings, consumer demonstrations, employee meetings and special promotions. Maintain memberships and actively participate in professional, and community associations.

Preferred Qualifications

  • CEM Certification
  • Utility industry experience

Minimum Requirements

  • Requires BA/BS degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge.
  • 3 - 5 years of experience in sales/marketing with proven results required.
  • Knowledge of Microsoft Office required.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at

Non-Bargaining

The anticipated starting base pay for this position is: $69,700.00 to $91,000.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 07/10/24

EEO is the Law | EEO is the Law Supplement | Pay Transparency Nondiscrimination | Equal Opportunity Policy (PDF) | Employee Rights (PDF)

ACCESSIBILITY STATEMENT

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