Payment Lifecycle Specialist IV

3 weeks ago

Tampa, Florida, United States JPMorganChase Full time

Job Description
You have experience with Global Payments, Cash, and/or Treasury Operation dealing with operational process, controls and problem solving, with an additional understanding of accounting and money move processes. You are also seeking career growth and looking for your next opportunity. You have found the right team.
As a Payment Lifecycle Specialist IV within the Alternative Payment Operations (APO) team at JPMorganChase, you will work closely with project sponsors to define the scope and vision of new initiatives and existing processes. You will also carry out daily operational tasks to ensure optimal performance, which will be assessed through key indicators, data analytics, reporting, and other operational controls.
You will provide end-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to trouble shoot issues and define remediation, as well as maintaining close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations.
Job Responsibilities

  • Identify project stakeholders and establish customer needs to incorporate functionality into APO ownership solutions.
  • Create process models, specifications, diagrams and flows
  • Identify and establish parameters of requirements analysis on each project to define impact, outcome criteria, and metrics
  • Provide end-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to troubleshoot issues and define remediation
  • Interact closely with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
  • Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
  • Maintain strong discipline to onboard new activities into the unit in partnership with multiple project and control groups ensuring proper operational readiness for go live
  • Develop subject matter expertise of new products, business processes and application flows to proper management changes, issues and other support needs
  • Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes
  • Perform daily Reconciliation task across global platforms

Required Qualifications, Capabilities and Skills

  • Excellent analytical, mathematical, and problem-solving skills
  • Strong listening, interpersonal, written, and oral communications skills with the ability to effectively communicate issues and results to management
  • Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
  • Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, obtain results/change and implement projects/processes
  • Demonstrated success in manage fast changes and adapt to new business initiatives
  • Business acumen and commercial market awareness

Preferred Qualifications, Capabilities and Skills

  • Experience with Payments, Cash, and Treasury Operation dealing with operational process, controls and problem solving is a plus
  • Experience in Global Payments is desirable, with understanding of accounting and money move processes is preferred

*This role is on a HYBRID model work schedule that includes working weekends
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

  • Payment Lifecycle Specialist

    2 months ago

    Tampa, Florida, United States JPMorganChase Full time

    Job Description You have experience and a working knowledge of various aspects of International Payment Processing Operations, and at least one year of experience in a back office operations at a reputed foreign, private, or public sector bank as a Supervisor. You also are seeking your next career growth. This is the team for you.As a Payment Lifecycle...

  • Payment Lifecycle Analyst

    4 weeks ago

    Tampa, Florida, United States JPMorganChase Full time

    Job Description You have a bachelor's degree with the ability to handle a high level of complexity in Product coverage, shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities, and be comfortable dealing with a stressful and fast-paced Trading environment. You are also seeking career growth. This is the...

  • Payment Lifecycle Associate II

    2 months ago

    Tampa, Florida, United States JPMorganChase Full time

    Job Description You can demonstrate an in-depth understanding of business processes within Canada Payment Operations, and have a proactive approach towards issue identification, tracking of root cause and issue resolution. Additionally, you have at least 5 years of experience managing a team and handling regulatory tasks. You are also seeking a new...

  • Alternative Payments Lifecycle Analyst

    1 month ago

    Tampa, Florida, United States JPMorganChase Full time

    Job Description You have excellent analytical, mathematical, and problem-solving skills and a minimum of 3 years of experience in Payments, Cash, and/or Treasury Operation dealing with operational process, controls and problem solving. Additionally, you are seeking professional growth - this is the team for you. Join the team where constant learning,...

  • Healthcare Payment Specialist

    3 days ago

    Tampa, Florida, United States Apixio Full time

    About the RoleThe Clinical Solutions Manager is a key position at Apixio, responsible for the development and management of our clinical solutions, including MS and APR-DRG validation. This role requires expertise in healthcare payment methodologies and audit and review criteria to target key claims for review and recovery.Key ResponsibilitiesInventory and...

  • Event Planning Specialist

    2 weeks ago

    Tampa, Florida, United States Puff 'n Stuff Catering Full time

    Are you enthusiastic about orchestrating memorable occasions? Puff 'n Stuff Catering is seeking a dedicated and organized Event Planning Specialist to support our Special Event Planners in crafting unforgettable experiences for our clients.The Event Planning Specialist will collaborate with the Special Event Planner on various details and administrative...

  • Cash Application Specialist

    4 weeks ago

    Tampa, Florida, United States Sunrise Landscape Full time

    About Us:At Sunrise Landscape, we bring more than 40 years of award-winning expertise to your property in Tampa, Bradenton, Lakeland, Sarasota, St. Petersburg, Wesley Chapel, Ocala, and surrounding areas. And with a staff that includes arborists, certified pest control applicators, horticulturalists and other experts, we're able to solve every tree, shrub,...

  • Financial Operations Specialist

    2 weeks ago

    Tampa, Florida, United States Alliance Workforce Full time

    Job OverviewPosition: Accounts Payable SpecialistLocation: Tampa, FLSchedule: Monday-Friday, 8:00 AM - 5:00 PMCompensation: $18.00/hrAbout the Role:We are seeking a detail-oriented Accounts Payable Specialist to oversee invoice management, ensure prompt payments, and uphold precise financial documentation. This position is ideal for individuals who possess a...

  • Registered Nurse

    1 day ago

    Tampa, Florida, United States Florida Cancer Specialists, P.L. Full time

    About Florida Cancer Specialists, P.L.Florida Cancer Specialists, P.L. is a leading provider of cancer care services, committed to delivering world-class treatment and innovative research opportunities.Job SummaryWe are seeking a highly skilled Registered Nurse to join our team as a Hematology/Oncology Specialist. The successful candidate will assist...

  • ITIL Change Management Specialist

    2 weeks ago

    Tampa, Florida, United States TECO Full time

    Title: ITIL Change Management Specialist & Process Optimization Company: Tampa Electric Company Location: Ybor Data Center State and City: Florida - Tampa Shift: 8 Hr. X 5 Days This role is available at various levels within the job family, depending on qualifications and experience - Senior level or Consultant.POSITION OVERVIEWThe Senior ITIL Process...

  • Credit Account Specialist

    1 week ago

    Tampa, Florida, United States Chadwell Supply Full time

    About the RoleThe Credit Specialist is a key member of our team at Chadwell Supply, responsible for managing customer credit accounts and ensuring timely payments.Key Responsibilities:Maintain accurate and up-to-date records of customer credit accountsCommunicate with customers regarding credit applications, billing, and payment discrepanciesCollect past due...

  • Corporate Legal Specialist

    2 weeks ago

    Tampa, Florida, United States Jobot Full time

    Corporate Legal Specialist OpportunityOverview:We are looking for a skilled Corporate Legal Specialist to join our dynamic team. This role is essential for managing various corporate legal matters and ensuring compliance with regulations.About Us:Our firm has been a leader in the legal industry, offering comprehensive services across multiple practice areas....

  • Travel Logistics Specialist

    5 days ago

    Tampa, Florida, United States Vaco Full time

    Job SummaryThis position is primarily responsible for assisting in the production of North American and Corporate travel administrative duties. The successful candidate will be responsible for booking travel, coding Enterprise and National bills, per diem payments, and assisting the Travel Coordinator/Specialist in the sourcing/invoicing of courtesy...

  • Computed Tomography Specialist

    5 days ago

    Tampa, Florida, United States Tampa General Hospital Full time

    Job SummaryTampa General Hospital is seeking a skilled Diagnostic Imaging Technologist to join our team. As a Computed Tomography Specialist, you will be responsible for leading or performing Computed Tomography Imaging according to established protocols for various age groups of patients.Key ResponsibilitiesLeads or performs Computed Tomography Imaging...

  • Operations Risk Specialist

    2 days ago

    Tampa, Florida, United States Dtcc Full time

    About the RoleWe are seeking a highly skilled Operations Risk Specialist to join our team at DTCC. As a key member of our Global Business Operations organization, you will play a critical role in maintaining the integrity of our operations and ensuring the accuracy and reliability of our financial transactions.Key ResponsibilitiesExecute operational...

  • Accounting Specialist

    2 weeks ago

    Tampa, Florida, United States Creative Financial Staffing Full time

    Position: Accounting SpecialistCompany Overview:Our client is a reputable organization within the construction sector, recognized for its multiple operational sites across Florida.The position reports directly to the Chief Financial Officer, a seasoned leader known for her mentorship and career development support.This role offers the potential for...

  • Reception Specialist

    2 weeks ago

    Tampa, Florida, United States Tampa General Hospital Full time

    Job Title: Front Desk SpecialistCompany: Tampa General HospitalThis position is essential for managing patient interactions at the front desk. The responsibilities include:Facilitating patient check-in and check-out processes utilizing the EPIC system.Providing support to patients throughout their appointments, ensuring accurate confirmation of patient...

  • Infrastructure Automation Specialist

    2 weeks ago

    Tampa, Florida, United States C4 Technical Services Full time

    Infrastructure Automation Specialist Work Location: Remote *FLSA classification: Exempt Computer Professional *Work Authorization Status: USC or GC Holder JOB SUMMARY: Infrastructure Automation Specialists are tasked with the design, development, and implementation of IT solutions. They engage in all stages of the software development lifecycle, which...

  • Operations Risk Specialist

    4 days ago

    Tampa, Florida, United States Dtcc Full time

    About the RoleWe are seeking a highly skilled Operations Risk Specialist to join our team at DTCC. As a key member of our Global Business Operations organization, you will play a critical role in maintaining the integrity of our operations and ensuring the highest level of risk management.Key ResponsibilitiesExecute operational processes by following...

  • Customer Support Specialist

    2 weeks ago

    Tampa, Florida, United States Tampa Bay FCU Full time

    As a Customer Support Specialist, you will engage in responsibilities within a call center setting, delivering exceptional assistance to our members and prospective members through various communication channels including phone calls, emails, faxes, and written correspondence. Your role will support a sales and service atmosphere aligned with the values and...