Payment Lifecycle Analyst

4 weeks ago

Tampa, Florida, United States JPMorganChase Full time

Job Description
You have a bachelor's degree with the ability to handle a high level of complexity in Product coverage, shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities, and be comfortable dealing with a stressful and fast-paced Trading environment. You are also seeking career growth. This is the team for you.
As a Payment Lifecycle Analyst within the Payment Operations team at JPMorganChase, you will be responsible for daily cases/transaction processing including high value wires in accordance to JPMorganChase framework & policies. You will build and sustain strong working relationships with internal Lines of Business including Middle Office, Front Office, and internal Counterparts, and will review all queues/cases for Payments Investigations and communicate/resolve issues for our clients.
You will also prepare weekly and monthly control packs for Senior Management, analyze report trends and spikes, and participate in various testing related to system enhancement, project implementation, and new business initiatives.
Job Responsibilities

  • Review all queues/cases for Payments Investigations and communicate/resolve issues for our clients
  • Ensure accurate reviews and timely escalation of all investigation cases
  • Spur efficiency in the current process and ensure all control aspects are adhered to
  • Build and sustain strong working relationships with internal Lines of Business including Middle Office, Front Office, and internal Counterparts
  • Ensure all issues are investigated and resolved in a timely manner as per Business Standards
  • Prepare weekly Management Information Systems (MIS) and monthly control packs for Senior Management
  • Analyze Management Information (MI) and report trends and spikes
  • Participate in various testing related to system enhancement, project implementation, and new business initiatives
  • Identify control gaps and suggest improvement ideas for better efficiency and effectiveness

Required Qualifications, Capabilities, and Skills

  • Must exhibit strong partnership abilities
  • Must be able to handle a high level of complexity in product coverage, shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities, and be comfortable dealing with a stressful and fast-paced Trading environment
  • Strong communication skills
  • Needs to be highly numerate with excellent keyboard skills and a high-level of computer literacy
  • Must be aware and have an understanding of the large financial risks that can be incurred through operational errors and control risks
  • Bachelor's degree

Preferred Qualifications, Capabilities, and Skills

  • International Swaps and Derivatives Association (ISDA) knowledge, Equity Derivatives product knowledge and Equity Derivatives experience is preferred

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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