Customer Account Manager

1 month ago


Pinellas Park, Florida, United States NCOs Enterprise Full time

We safeguard what our clients cherish the most while assisting them in connecting the physical and telecommunications realms. As a Customer Account Manager at our company, you will have the chance to inject your creativity into an environment that thrives on evolution and originality. Here, being part of a team that not only welcomes the extraordinary but also delivers exceptional outcomes is the norm.

Joining our team as a Customer Account Manager offers you the opportunity to:
  • Act as the primary point of contact for all customer account management affairs
  • Cultivate and sustain enduring client relationships
  • Engage in negotiations and finalize agreements to optimize sales
  • Establish trusted advisor relationships with key accounts, customer stakeholders, and telecommunications clients
  • Ensure the timely and successful provision of our solutions based on customer needs and goals
  • Transparently communicate progress on monthly/quarterly initiatives to boost sales
  • Collaborate with the sales team to spot and expand opportunities within the designated territory
  • Provide support for complex client inquiries or problem escalations as required
Key qualifications for the Customer Account Manager role include:
  • Flexibility and adept problem-solving capabilities
  • Outstanding active listening aptitude
  • Capability to establish rapport and work together with both internal and external counterparts
  • Insight into consumer behaviors and current industry trends
  • Thorough and precise knowledge of our product offerings


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