Sr Patient Services Specialist
2 months ago
This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.
Major/Essential Functions
Looking for an individual to assist the Department of Dermatology with managed care work to include:
- Obtaining all prior authorizations before scheduled appointments
- Communicating with both clinical staff and patients on insurance needs
- Working up clinical patient estimates
- Ability to communicate effectively regarding patient financial responsibility
- Understand and educate patients and other clinical staff on insurance requirements
- Implement and coordinate process development for all insurance-related documents
High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare setting preferred. Additional education may substitute for the experience requirement.
Preferred Qualifications
- Bachelor's degree in healthcare management
- Experience working through insurance authorizations and eligibility
- Hands-on clinical experience handling patient demographics and information
- 1 year experience in a Dermatology Clinic
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
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